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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
652 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 652 reviews

February 07, 2024

Very pleased with the purchases of my vehicles, was in need of help and the process was fast, smooth and easy! More

by PM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Brookes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 06, 2024

Andy was great to deal with. It was a very easy process to surrender our lease and purchase a new Outlander. This was a no pressure process. More

by mhawley0
Recommend Dealer
Yes
Employees Worked With
Andy Husch
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Congratulations on your New Outlander! We're glad to hear Andy took great are of you! Enjoy your new ride and welcome to the Matthews family!

February 05, 2024

We were greatly pleased with the service and assistance we received from Adam and Jack. Thank you for great service. More

by rbarnes6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We're glad to hear that Adam & Jack took great car of you! We appreciate your business and the great review!

February 04, 2024

Excellent Service Dept. They put up with all the questions i may ask. They take the time to explain what any issue the car may have. More

by ?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

February 02, 2024

Had a great experience at Matthews. All were polite and I was in and out in good time. They explained that my brakes were at 40% wear. That is too much left to require new pads. He s More

by foxglove8415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 31, 2024

Wonderful staff at Mathews always a smile and always ready to take care of you More

by lndclr417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey. Tim
Feb 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 31, 2024

Mykel is very knowledgeable, helpful, and friendly. The perfect combination needed for this type of service. We didn't feel even once any pressure to buy or make a decision on a car. Mykel went above a More

by scottbauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Barnes
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We're glad to hear Mykel took great care of you! Thank you for your business and welcome to the Matthews family!

January 30, 2024

We like how clean the showroom looked. Everybody was very nice and attentive. Adam's knowledge and exceptional salesmanship made my wife and I feel extremely comfortable during our car b More

by srw47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

We're glad to hear Adam took great care of you! Welcome to the Matthews family! We truly appreciate your business!

January 30, 2024

Nice & helpful service staff. Quick to make an appointment online. Clean facility and car when returned. More

by ejwood2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 29, 2024

Everyone was very friendly and I was able to efficiently make an appointment. Wait time for the service was fine. My rating stems with the fact that I paid $82 for a standard oil change! Miller Hyundai (d More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon was a great salesman but the maintenance on this vehicle will be the downfall. , Devon O’Brien
Jan 31, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Jill- Thank you for letting us know about your recent experience. Your business is important to us and we are looking into your visit. Our Customer Relations Specialist will be in touch in an effort to turn your experience around.

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