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Matthews Mitsubishi Planet PreOwned
Vestal , NY
545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 545 reviews
Verified Customer
Helpful May 01, 2024
My husband and I are first time car buyers who came in on a whim without an appointment but Mike at Matthew's immediately welcomed and helped us. He was very helpful without making us feel pressured. Car buy a whim without an appointment but Mike at Matthew's immediately welcomed and helped us. He was very helpful without making us feel pressured. Car buying is an intimidating experience but Mike took all the stress out of it. Now we are happily driving our newborn around in in our new Tiguan and couldn't be happier. Would easily recommend Mike at Matthew's to anyone looking for a stress free car buying experience. More
by GreenbergK
Employees Worked With
April 28, 2024
Great service. Excellent attention to detail. Will recommend to family and friends! Love the car Excellent attention to detail. Will recommend to family and friends! Love the car More
by ahlphehwilson
Employees Worked With
April 27, 2024
Purchased a RAM 1500 from Matthews, everything was smooth and quick. Andy was great to work with, highly recommended. and quick. Andy was great to work with, highly recommended. More
by ryan18327
Employees Worked With
April 23, 2024
It took over 2 months to replace a few part. I kept getting the same excuse evertime I call. Got call once to let me know that it was going to take 2 more weeks to get part. That was one month i I kept getting the same excuse evertime I call. Got call once to let me know that it was going to take 2 more weeks to get part. That was one month in. Please take your vehicles somewhere else. More
by odasoryar
Employees Worked With
Not listed
April 16, 2024
They took good care of me when I went to them they found what I was looking for at the right price what I was looking for at the right price More
by prayerman777
April 11, 2024
Very pleased with you the service. It took less than 15 minutes to fix my problem. It took less than 15 minutes to fix my problem. More
by Ssreillys
Employees Worked With
April 11, 2024
I got prompt service at a fair price. Friendly service given and service was as requested Friendly service given and service was as requested More
by mblack20
Employees Worked With
April 06, 2024
Service department clerk was efficient and kind. She was also a good communicator. Getting the parts for warranty work caused a several day delay which was overcome with a no hassle loaner. Altog She was also a good communicator. Getting the parts for warranty work caused a several day delay which was overcome with a no hassle loaner. Altogether a calm and smooth experience. More
by Jim
Employees Worked With
Service center clerk.
