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Matthews Mitsubishi Planet PreOwned
Vestal , NY
697 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying!
We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations.
Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way.
If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options!
Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door.
Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store!
We look forward to serving you soon
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 697 reviews
August 21, 2025
The service department got me in quickly and fixed the issue efficiently. I was pleased with the service and communication. I felt very cared for. issue efficiently. I was pleased with the service and communication. I felt very cared for. More
by bdean70762
Verified CustomerEmployees Worked With
Jared
August 20, 2025
communication-customer service -no problems---in the past the customer service at the service center was less than desirable.. the last two visits were excellent the customer service at the service center was less than desirable.. the last two visits were excellent More
by rebajean75
Employees Worked With
Jared Galusha
August 18, 2025
The car had to be towed from Ithaca to Vestal (~50 miles). This was as recommended because of the error code. The repair action was to update engine control unit software that apparently we a service miles). This was as recommended because of the error code. The repair action was to update engine control unit software that apparently we a service bulletin. I was disappointed that the service call I did in June (DSG fluid filter change) did not result in application of the service bulletin. Apparently this is not included. I will make it a point to expressly ask that the service bulletins be checked during future service actions. More
by 82
August 11, 2025
As always; car maintenance was performed. Communication between Service was excellent. Invoice was explained.and rep led me to cashier Communication between Service was excellent. Invoice was explained.and rep led me to cashier More
by wdahlander
August 04, 2025
This was the second time I had a wonderful experience working with Jeremy Jackson. He helped me find the perfect fit. Sean Judge was able to find me an incredible interest rate as well. I am thankful for working with Jeremy Jackson. He helped me find the perfect fit. Sean Judge was able to find me an incredible interest rate as well. I am thankful for both of their help during my time purchasing my vehicle. More
by CARLAMG
August 04, 2025
Was great to work with the service team at Matthews on the Parkway. Thank you John the Parkway. Thank you John More
by JCOL
Employees Worked With
August 01, 2025
They were nice and worked with me. They showed me cars and talked to me about the cars. They showed me cars and talked to me about the cars. More
by shygirl202007
July 31, 2025
Although initially no one approached me, once asked if i was being helped, the sales guy Mike was super easy to work with and considerate of my own personal time. In and out.. was being helped, the sales guy Mike was super easy to work with and considerate of my own personal time. In and out.. More
by Busy Dad
Employees Worked With
July 31, 2025
Not only was our salesperson eager to answer all our questions, everyone seemed like they were there to help and answer any questions we had. It was a pleasant experience. We didn’t feel like we HAD to questions, everyone seemed like they were there to help and answer any questions we had. It was a pleasant experience. We didn’t feel like we HAD to buy a vehicle when we were there. More
by arthurcometfire
July 23, 2025
word word word word word word word word word word word word word word word word word word word More
by KLINJACKSON
