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Matthews Mitsubishi Planet PreOwned
Vestal , NY
657 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying!
We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations.
Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way.
If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options!
Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door.
Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store!
We look forward to serving you soon
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 657 reviews
July 30, 2022
Very helpful, pleasant, and knowledgeable. Worked with us to find an affordable vehicle that met our needs! Worked with us to find an affordable vehicle that met our needs! More
by stroup79
Verified Customer
July 28, 2022
Went the extra mile to provide quality customer service. Would definitely purchase a car here again. Would definitely purchase a car here again. More
by Hthr.stewart
July 28, 2022
Waited over a year for the part & then it took (3) days without my car for the work to be done..... VERY unhappy about the chaos of the facility & the rampant confusion of when extra work & parts would without my car for the work to be done..... VERY unhappy about the chaos of the facility & the rampant confusion of when extra work & parts would be ready. Too many people who DID NOT communicate with me unless I called...It appears that nobody talks to each other there. No one called back as the stated they would Chris was rude & impatient until the end when perhaps he was told that he had a VERY unhappy customer by other staff. More
by tdugan0
Employees Worked With
July 23, 2022
Mike is very helpful and he’s very responsive and respectful with his job. He has the best customer service sales man I hv ever experience in 50 yrs respectful with his job. He has the best customer service sales man I hv ever experience in 50 yrs More
by Labon
Employees Worked With
Other Employees :
Andy Husch, Devon O’Brien, Jordan Salisbury, Todd Gavazzi
July 21, 2022
The entire buying experience was a genuine pleasure. Answered all our questions and Ray was a delight to work with. Answered all our questions and Ray was a delight to work with. More
by Dmarkoff73
Employees Worked With
July 18, 2022
Never ever I will buy a VW again, have more problems than ever in my life whit a car Service sucks big time to,can’t wait to trade this peace off ….@&& ever in my life whit a car Service sucks big time to,can’t wait to trade this peace off ….@&& More
by Please do
Employees Worked With
Other Employees :
Andy Husch, Devon O’Brien, Jordan Salisbury, Todd Gavazzi
July 15, 2022
I brought my car there for repair and i got it back making a horrible squeaking noise, I sent a video to an email address that I was provided with by the service center because when I brought my car ba making a horrible squeaking noise, I sent a video to an email address that I was provided with by the service center because when I brought my car back complaining it was making noise “they couldn’t find anything wrong with it”. After I sent the email I never heard back from them. More
by kikilee187
Employees Worked With
Chris and Cory
