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Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
266 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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266 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
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August 26, 2024
I bought the LS model which has all I needed. It has so many more improvements than my 2017 which I traded in The sales team was very good to me It has so many more improvements than my 2017 which I traded in The sales team was very good to me More
by rsigtina2
Verified Customer
August 26, 2024
i was very unhappy with the man in service department, was rude. The service Manager was polite and delt well with this situation, very understanding. the worker not. was rude. The service Manager was polite and delt well with this situation, very understanding. the worker not. More
by HOLMS_DOLL
Employees Worked With
August 18, 2024
Matthews has worked on my GTI a few times this summer and done an excellent job. Corey in service was very responsive and kept me up to date and the work they performed was done well. When additional time done an excellent job. Corey in service was very responsive and kept me up to date and the work they performed was done well. When additional time was needed they provided a loaner. Well done. Thank you. More
by joek0122
Employees Worked With
Corey in service
August 15, 2024
Very into customer service, time matters and getting you back on the road . Excellent customer service !! back on the road . Excellent customer service !! More
by kristymosier75
August 13, 2024
The issue they fixed is still not truly fixed! They also installed a used part without my knowledge or consent! They had to keep my car for an extra day and refused to provider a loaner. They also installed a used part without my knowledge or consent! They had to keep my car for an extra day and refused to provider a loaner. More
by KBUCK1292000
August 04, 2024
Jim Morse and crew are the Best, I have never been treated so well, they go beyond expectations. treated so well, they go beyond expectations. More
by mkmds
July 30, 2024
The staff was very helpful and professional, and got the parts & repairs taken care of in one day! parts & repairs taken care of in one day! More
by tasber5
Employees Worked With
June 13, 2024
Great service department very customer focus. They made me feel like I was the most important person. They made me feel like I was the most important person. More
by alexpalmieri
Employees Worked With
June 04, 2024
Prompt service professional approach close by easy access clean welcoming friendly staff great hours on tim clean welcoming friendly staff great hours on tim More
by ovalman
