
Matthews Motors Inc
Clayton, NC
Filter Reviews by Keyword
By Type
Showing 1,595 reviews
Quality over quantity Great atmosphere, not pushy like the larger dealerships. We walked in after not being able to make deals at other places and immediately we were told Great atmosphere, not pushy like the larger dealerships. We walked in after not being able to make deals at other places and immediately we were told “we will figure out an option”. Being honest I was a little skeptical to begin with but by the end of it I felt like the best deal was made and we came out better. Will definitely be going back for a second purchase. You can’t beat the numbers or the fact that it’s a used vehicle with low miles and it includes a lifetime warranty for as long as you own the car! More
Would've been 5 stars but Purchased my 3rd vehicle from Matthew's within 3 years. This was a bit different of an experience than previous. This time around they didn't even hav Purchased my 3rd vehicle from Matthew's within 3 years. This was a bit different of an experience than previous. This time around they didn't even have the car I wanted in their inventory. It was purchased from another dealer. Therefore I had to purchase based on pictures alone. The car had some damage which was clearly disclosed in the pictures and needed tires I was assured it would all be taken care of. It absolutely was. Body work was taken care of in a few days and looked great. My only gripe was it needed rear tires(they wouldn't pass inspection) fronts would pass however I'd have less than 5k miles before they needed replacing as well. I came out of pocket for the front 2 tires(Pete the service manager) took care of me and sold them to me at dealer cost. I appreciate the service department getting the car up to par for me I'm just a little irked that I spend something like 70k on 3 cars in 3 years and eat a $200 bill. I will 100% continue business with Matthew's, however I will never buy a car sight unseen and not have the leverage as a buyer to negotiate what the dealer will put on the we owe paperwork. Lastly, I never had the pleasure of meeting Andrea from the internet department but she was fantastic at texting me updates and follow ups within the 2 or so months I was browsing online inventory. More
Second time car buyer I've bought my last two cars from Matthews Motor in Clayton. Everyone is nice, friendly and knowledgeable. They gave me the best deal! Everyone wen I've bought my last two cars from Matthews Motor in Clayton. Everyone is nice, friendly and knowledgeable. They gave me the best deal! Everyone went above and beyond to help me and really work with me and my indecisiveness. We will return when it's time to get my husbands new vehicle. More
Easy car buying I contacted Matthews Motors about being financed for a vehicle. The application was very quick and easy and I was contacted the very next business day I contacted Matthews Motors about being financed for a vehicle. The application was very quick and easy and I was contacted the very next business day. Keith was more than helpful in getting me into the perfect car I was looking for, and making it as easy as possible. Very happy w my experience and purchase. More
Best Experience of Buying A Car We’ve bought 3 new cars and several used ones but this purchase of our 2016 Durango Citadel was by far the best. Usually it takes hours to purchase a We’ve bought 3 new cars and several used ones but this purchase of our 2016 Durango Citadel was by far the best. Usually it takes hours to purchase a vehicle but we were only there for about an hour and a half!! From now on, Ollie is our go to guy for sales and Matthew’s Motors is THE lot to visit for our next purchase. More
Excellent dealership and excellent staff! This dealer had a very competent staff who were friendly and were welcoming. We purchased a Kia that met our needs and left these folks satisfied! This dealer had a very competent staff who were friendly and were welcoming. We purchased a Kia that met our needs and left these folks satisfied! More
Smooth Sailing I'm not a big fan of the car buying experience, but John & Kim made the whole process smooth. John is not your "typical" sales guy! He's straight fo I'm not a big fan of the car buying experience, but John & Kim made the whole process smooth. John is not your "typical" sales guy! He's straight forward & NOT pushy. While on my test drive with John, he never made me feel like I was there to purchase the vehicle but more like I was there to experience the vehicle. The vehicle price wasn't the lowest around, but your people were the best to deal with! I do have one suggestion: Clean your vehicles on the inside. Most vehicles are not clean & it's hard for a buyer to get that excited feeling in a dirty vehicle. More
Great customer service The people at Matthews Motors are very helpful, they helped me walk out there with a car, I was very pleased with Ali who was very nice and helpful. The people at Matthews Motors are very helpful, they helped me walk out there with a car, I was very pleased with Ali who was very nice and helpful. More
My car purchase Ali was completely honest with me about what I needed vs what I wanted with my purchase today. I left happy and willing to tell ppl about my great exp Ali was completely honest with me about what I needed vs what I wanted with my purchase today. I left happy and willing to tell ppl about my great experience. He was upfront with me. I come with a lot of questions and push back, but he stood for what giving me the absolute best! More
Great Experience The staff at Matthews Motors - Clayton did an excellent job in making our car buying a great experience. We felt like John, Kim and Victoria were look The staff at Matthews Motors - Clayton did an excellent job in making our car buying a great experience. We felt like John, Kim and Victoria were looking out for our best interest as with the purchase of our vehicle. We will without a doubt be recommending Matthews Motors to anyone that is in need of a vehicle. The staff is AWESOME. More