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Matthews Motors Inc
Clayton, NC
1,595 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 12, 2019
LaMar Holder Excellent customer awareness/attention to detail of my requests. All staff made me feel like a priority even the owner, Mrs. Matthews. Val is awesome! Excellent customer awareness/attention to detail of my requests. All staff made me feel like a priority even the owner, Mrs. Matthews. Val is awesome! More
by LaMarHolder
Employees Worked With
Tyler Matthews , Pete Fowler , Sue Hall, Dave Klaiber, Pierre Valldejuli, Carlos Medrano, Andrew Bain, Dale Matthews
February 11, 2019
Extremely Pleased! I highly recommend Matthews Motors to anyone in search of a vehicle new or used. Their team went above & beyond to get me the vehicle I wanted. I was I highly recommend Matthews Motors to anyone in search of a vehicle new or used. Their team went above & beyond to get me the vehicle I wanted. I was very impressed!! Pleasant atmosphere, friendly & trust worthy staff! I will definitely do future business with Matthews Motors. More
by Customer AOneal22
Employees Worked With
Tyler , Carlos Medrano, Ken Lorbacher
February 11, 2019
Excellence!! Everyone was so customer friendly willing to help even though I was not their customer. The dealership was clean, even the service department was so e Everyone was so customer friendly willing to help even though I was not their customer. The dealership was clean, even the service department was so eager to help! More
by Stanley B
Verified CustomerEmployees Worked With
Cliff, Carlos Medrano
February 09, 2019
Friendly, Knowledgeable, awesome people, Great prices. I give Matthew Motorsa five star rating because they are help people with less than perfect credit get into a very nice car. They are friendly and ver I give Matthew Motorsa five star rating because they are help people with less than perfect credit get into a very nice car. They are friendly and very knowledgable about the cars they have in stock. All the sales people there are very friendly and are very experienced in their job. Matthew Motors cares about the person are today not the person you were in the past. They work exceptionally hard to get you the vehicle you want. I rode off the Matthew's Motors Car Lot with my very first 2017 car and I love it. Thank you Matthew Motors. I recommend everyone to go by Matthew Motors and check them out. You will not be disappointed. More
by paula
Employees Worked With
Sandra, Marty Valldejuli, Ali Mohammed
February 08, 2019
Outstanding Customer Service The staff is always very helpful in the service department as I religiously bring both my cars to be serviced. I have recommended Mathews Motors for y The staff is always very helpful in the service department as I religiously bring both my cars to be serviced. I have recommended Mathews Motors for years now. Very convenient since I work next door and timely. More
by Jlt0513
Employees Worked With
Pete Fowler
February 04, 2019
Maintenance My vehicke needed new tires. Although, I wasn’t there to purchase a vehicle the sales people were cordial and friendly. Service was completed within t My vehicke needed new tires. Although, I wasn’t there to purchase a vehicle the sales people were cordial and friendly. Service was completed within the time line provided. Very pleasant experience. More
by ChayilWoman
Employees Worked With
Elise Rivers
February 03, 2019
Wonderful experience I had a great experience here at Matthew motors. They didn’t give up until I was able to drive off the lot with a new car. Highly recommend going here I had a great experience here at Matthew motors. They didn’t give up until I was able to drive off the lot with a new car. Highly recommend going here and talking with Russ. More
by Meghan95
Employees Worked With
Russ
February 01, 2019
Disappointed I purchased a vehicle for my company from Tyler at Mathews motors. It went great he’s definitely a great guy and this is where my disappointment come I purchased a vehicle for my company from Tyler at Mathews motors. It went great he’s definitely a great guy and this is where my disappointment comes in the servicing. I wanted to keep things in town and began having my trucks serviced here in Clayton. I bought an older van to add a vehicle to my company knowing it needed TLC. I thought great I have people I can trust and rely on up at Mathews motors. I said give it a look your the experts let me know what it needs they did. So after the first time the truck repairs were a little over a thousand. Then the second time almost 500 the final time over the period of two months was my last straw there was 2400 more dollars of suggested work each time I lost the truck from service so my company lost money and how come we didn’t get it on the first visit none of this was new stuff. They never test drove the van well enough to notice that the repairs weren’t right. Sure they took a couple hundred off the bill but my truck with all the servicing cost me 3500 in repairs and it was down 10 days. Tyler is not a mechanic so I don’t fault him but someone in the service department should be able to be a good mechanic. I should have gotten a full refund and didn’t. Bottom line is I will no longer do business with them because I can’t trust not Tyler but the others that are supposed to be doing the right thing by the customers. I disintegrated want to write this review however this was truly one of the worst automotive experiences I ever had. More
by jpoconnor01
Employees Worked With
Pete Fowler
January 27, 2019
Great experience Was looking to trade and went online to get a ballpark figure if what my vehicle value was I went to dealership and was very pleased to meet Andrew Was looking to trade and went online to get a ballpark figure if what my vehicle value was I went to dealership and was very pleased to meet Andrew a spike to Mrs Dale. Everyone very friendly and helpful! More
by Lake, Wilma46
Employees Worked With
Carlos Medrano, Andrew Bain, Dale Matthews
January 26, 2019
Great Customer service Initial sale with Jorge (George) was simple an a pleasant experience. Follow up appointment with sevice was Great. Pete and service guys very nice pr Initial sale with Jorge (George) was simple an a pleasant experience. Follow up appointment with sevice was Great. Pete and service guys very nice professional and customer oriented. THANKS!!! More
by cstrickland34
Employees Worked With
Pete Fowler , Carlos Medrano
