Matthews Motors Wilmington

Had a problem with my a/c not working. I had a couple of different shops attempt to fix it. Only to replace parts that were fine and not fix the problem. I brought it in didn’t have a lot of time. Mark took different shops attempt to fix it. Only to replace parts that were fine and not fix the problem. I brought it in didn’t have a lot of time. Mark took the time to look at it and in about 5 minutes or less had diagnosed and fixed my a/c. It was a bad fuse. I can’t thank the team at Matthews Motors enough. I spent almost a thousand dollars on misdiagnosis and countless hours waiting. I will only take my vehicles to Matthews Motors from now on. They got it right saved me money. More

I bought a vehicle last week and a minor issue came up in the first week. I was amazed at the quick repair and courtesy I was shown. Amazing there’s still a business that stands behind what they sell. the first week. I was amazed at the quick repair and courtesy I was shown. Amazing there’s still a business that stands behind what they sell. Job well done! More

Service department is always professional, prompt, and friendly. They always given me their best efforts, and more than I expect (my expectations are high). friendly. They always given me their best efforts, and more than I expect (my expectations are high). More

Jordan in the service department was absolutely awesome! He explained everything in detail, patiently answered all my questions, and checked in with me to let me know what they were doing every step of the He explained everything in detail, patiently answered all my questions, and checked in with me to let me know what they were doing every step of the way! Fantastic customer service! Kudos also to Mark who answered by “how did we do?” Email within an hour. This is the second car I have bought from Matthews Motors and will buy again. Thanks guys! More

Service was great. Mechanic was great. My only complaint was NONE of the employees wore masks. I thought that was required in. New. Hanover county was NONE of the employees wore masks. I thought that was required in. New. Hanover county More

Customer service and attention to detail was exceptional. Would definitely recommend them to anyone looking to buy a used vehicle. Salespeople were great to work with and no pressure. Would definitely recommend them to anyone looking to buy a used vehicle. Salespeople were great to work with and no pressure. More

Great buying experience with Jabbar, Miranda and Adam! Thank you Matthews Motors. If you want a quick and easy buying experience, you will go to Matthews Motors in Wilmington NC! Thank you Matthews Motors. If you want a quick and easy buying experience, you will go to Matthews Motors in Wilmington NC! More

Sales and financing.. did everything they could to find just the right car for me. So happy with my Buick Encore.Thanks Kayla and Miranda just the right car for me. So happy with my Buick Encore.Thanks Kayla and Miranda More

Jessica Hogan rocks! Effecient, knowledgeable, and sweet... Thank you for a fast and fair purchase of my used car, Jessica. You made me feel confident and I trust that I made a good decision coming sweet... Thank you for a fast and fair purchase of my used car, Jessica. You made me feel confident and I trust that I made a good decision coming to Matthews for help. Thank you! More

Wes is a great salesman!! Very friendly and very honest! I've already bought 2 cars from him! Go see Wes! I will only go to Wes I've already bought 2 cars from him! Go see Wes! I will only go to Wes More