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Matthews Motors Wilmington
Wilmington, NC
488 Reviews
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Showing 488 reviews
August 06, 2017
Car experience Very pleased with my experience at dealer ship with bad credit was surprised if got a loan approval Morgan and Miranday were very helpful was very h Very pleased with my experience at dealer ship with bad credit was surprised if got a loan approval Morgan and Miranday were very helpful was very happywith. Overall experience More
by Chann61
Employees Worked With
Morgan Matthews, Miranda Lewandoski
Helpful August 06, 2017
Best experience EVER!!! The entire staff was AMAZING! You want to deal with upfront honest people? Seems like a dream in this day in time, but not here...I am a former salesperson myself, and I was in sho You want to deal with upfront honest people? Seems like a dream in this day in time, but not here...I am a former salesperson myself, and I was in shock...I felt as if I were with my, previous dealership family...the staff was AMAZING!!! Above and beyond!!!! I will return! KEEP UP THE AMAZING JOB!!! Thanking you all of you so kindly, for such a FABULOUS, yet humbling experience!!!! More
by Mefford 123
Employees Worked With
Greg Duncan, Miranda Lewandoski, Mark "Cowboy" Wilkins
August 05, 2017
Excellent and fast service I have purchased several vehicles over the years and this one was the easiest, no hassle, no bs! Thanks the Bob and the whole team for getting me out I have purchased several vehicles over the years and this one was the easiest, no hassle, no bs! Thanks the Bob and the whole team for getting me out the door in a new car extra fast. More
by Reid_J
Employees Worked With
Bob Pacella, Miranda Lewandoski, Scott Noles
August 03, 2017
Nice, quick and good prices. After calling around to many dealerships for a price on a tune up I ended up going with Matthews motors. They had the lowest price and got my car in a After calling around to many dealerships for a price on a tune up I ended up going with Matthews motors. They had the lowest price and got my car in and out right away. Didn't have to wait a week like others places I use to go to. Ask for Mark Yandell. Very nice guy, will help you through the whole thing. Also one of the nicer waiting areas I have been in. More
by C300S
Employees Worked With
Mark Yandell
August 02, 2017
Amazing customer service!!! I highly recommend this dealership for its awesome customer service and willingness to work with the customer. Bob Pacella was the best. He found us t I highly recommend this dealership for its awesome customer service and willingness to work with the customer. Bob Pacella was the best. He found us the best car for the best price, not to mention his friendly attitude!! Hands down would return for my next car. Stop by and you won't regret it. More
by Kailynb2
Employees Worked With
Bob Pacella, Miranda Lewandoski
August 02, 2017
Nice folks! This dealership is brand new to the Wilmington area and they were definitely worth the visit. We found the hatchback we were looking for and they went This dealership is brand new to the Wilmington area and they were definitely worth the visit. We found the hatchback we were looking for and they went above and beyond to get it ready. Our salesman, Bob communicated every step of the way and gracefully worked around our busy schedules. The vehicle was exactly what we wanted and we were offered a fair price. Bob facilitated an amazing deal for our trade as well! The dealership was clean and well decorated. I would suggest a little more privacy for assisting customers but that's about it. The detail team did a great job on the car, it looked and smelled amazing. We are truly satisfied with our experience and will be looking forward to recommending them to our friends! More
by Ataggert
Employees Worked With
Bob Pacella
August 02, 2017
Rav 4 Service was great! Bob is a great salesman and Maranda is wonderful to handling the warrantee info and contracts. Very efficient and not too long of Service was great! Bob is a great salesman and Maranda is wonderful to handling the warrantee info and contracts. Very efficient and not too long of a wait either . More
by Nancy
Employees Worked With
Bob Pacella
August 02, 2017
Very reliable and over working I give this rating because I had gone to several other dealerships and Bob here helped me get a car in the time I needed and it was reliable and in my I give this rating because I had gone to several other dealerships and Bob here helped me get a car in the time I needed and it was reliable and in my price range. They have kept up with me and really made sure that everything worked out from the car to the insurance to payments More
by Russell Tyler Scohy
Employees Worked With
Bob Pacella, Miranda Lewandoski, Scott Noles
August 01, 2017
Great customer service experience This company went all out with treating me like family ,and was very caring and compassionate.I would seen all my friends and family and coworkers This company went all out with treating me like family ,and was very caring and compassionate.I would seen all my friends and family and coworkers there. More
by HAPPY HARVEY
Employees Worked With
Miranda Lewandoski, Scott Noles, Mark "Cowboy" Wilkins
August 01, 2017
The Best Matthews Motors of Wilmington deserves an A+ in customer service. I was greeted with a smile and even when the first person that approached me found Matthews Motors of Wilmington deserves an A+ in customer service. I was greeted with a smile and even when the first person that approached me found out that I was there to see Cowboy he still smiled and assured me that he would take care of me. I got to the dealership a little later than anticipated but was never rushed to leave. My daughter and her husband went down to purchase a car and there car actually put them down that very day. They walked about halfway to the dealership and along came Cowboy to the reissue. They went out to lunch and spent the rest of the day there and were able to drive home in there new car. Greatest customer service I have ever encountered. More
by Miss FiFi
Employees Worked With
Miranda Lewandoski, Mark "Cowboy" Wilkins
