
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Efficient and courteous The scheduling on-line site is very easy to use for novice computer users. When I arrived to the appointment I was able to get right in. The team was The scheduling on-line site is very easy to use for novice computer users. When I arrived to the appointment I was able to get right in. The team was friendly and informative as well. great experience all around More
Well organized , helpful staff( Will and Brendan) Brendan and Will went out of their way to try to find the car I was looking for. The were great about updating me while they worked on the search at o Brendan and Will went out of their way to try to find the car I was looking for. The were great about updating me while they worked on the search at other dealerships. More
service I have used Fuccillo for all service regarding my Nissan. The maintenance /repairs were always done correctly and the service advisors helpful, frien I have used Fuccillo for all service regarding my Nissan. The maintenance /repairs were always done correctly and the service advisors helpful, friendly and. efficient. More
Quick and easy service Fucillo Nissan does a good job getting your car in and out quickly. Very efficient and attentive to any concerns or questions I have. Easy to schedule Fucillo Nissan does a good job getting your car in and out quickly. Very efficient and attentive to any concerns or questions I have. Easy to schedule service appointment on line, too. More
Communication was excellent. Individual I spoke with , Samatha, was pleasant/personable/informative. She assisted by contacting my extended warranty provider. Sh was excellent. Individual I spoke with , Samatha, was pleasant/personable/informative. She assisted by contacting my extended warranty provider. She was apologetic when the cost of repair was more than anticipated. More
Great experience I dreaded making a purchase, I was not looking forward to a car payment. High interest rates or even the process of buying a car. Mandel made the whol I dreaded making a purchase, I was not looking forward to a car payment. High interest rates or even the process of buying a car. Mandel made the whole process easy and put me in a vehicle I want to be in. The finance team secured me a great rate: quick, easy, done. I'm happy! More
Too much of a push for additional service work Who changes their brake fluid? I’m asked that EVERYTIME I get a simple oil change. I am over 50 and have never changed my brake fluid and I never wi Who changes their brake fluid? I’m asked that EVERYTIME I get a simple oil change. I am over 50 and have never changed my brake fluid and I never will. Stop asking us for meaningless work. More
Great fast service. Very accommodating to accept additional work as needed. Explained all the work that needed to be done. Offered snacks and coffee in the lounge. Very accommodating to accept additional work as needed. Explained all the work that needed to be done. Offered snacks and coffee in the lounge. More
Speedy transaction Very fast transaction process. We were in and out within 2 hours and very happy with the entire process. Walked in not looking for a new car and ended Very fast transaction process. We were in and out within 2 hours and very happy with the entire process. Walked in not looking for a new car and ended up driving a new car home. More
They did the job I asked and they did it correctly Been dealing with them for 4 years now and the service is exceptional and they do the job correctly they are a pleasure to deal with Been dealing with them for 4 years now and the service is exceptional and they do the job correctly they are a pleasure to deal with More