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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

November 28, 2018

Efficient and courteous The scheduling on-line site is very easy to use for novice computer users. When I arrived to the appointment I was able to get right in. The team was More

by jdmorrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Nov 30, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and for choosing to service your vehicle with our team. We look forward to seeing you again and assisting you with any of your vehicle needs. Safe travels.

November 27, 2018

Well organized , helpful staff( Will and Brendan) Brendan and Will went out of their way to try to find the car I was looking for. The were great about updating me while they worked on the search at o More

by MCOOK7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Holleran, Brendan French, Andrew Trombley
Nov 30, 2018 -

Matthews Nissan of Clay responded

Thank you for the 5 star rating and for your business. We hope you enjoy your new vehicle and look forward to working with you again in the future.

November 27, 2018

service I have used Fuccillo for all service regarding my Nissan. The maintenance /repairs were always done correctly and the service advisors helpful, frien More

by sfarina1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall, Matt Taylor-Netzband, Ashley Lesperance
Nov 30, 2018 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle at our dealership and for the excellent review. We appreciate your business and look forward to assisting you with any of your future vehicle needs.

November 27, 2018

Quick and easy service Fucillo Nissan does a good job getting your car in and out quickly. Very efficient and attentive to any concerns or questions I have. Easy to schedule More

by CONKLINX4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Nov 30, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback and for choosing to service your vehicle with our team. We are glad to hear we are able to get you in and out in a timely fashion and look forward to being able to offer you a 5 star worthy experience during your next visit.

November 27, 2018

Communication was excellent. Individual I spoke with , Samatha, was pleasant/personable/informative. She assisted by contacting my extended warranty provider. Sh More

by Clavall2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Hall
Nov 30, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and for taking the time to leave your feedback. We are happy to hear that Sam took great care of you while waiting for your vehicle.

November 27, 2018

Great experience I dreaded making a purchase, I was not looking forward to a car payment. High interest rates or even the process of buying a car. Mandel made the whol More

by Lmlaplante
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson
Nov 30, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback and congratulations on the your new vehicle! We are pleased to hear you enjoyed your time spent with Mandel and that he made the process quick and easy for you. Thanks again and enjoy the new car!

November 27, 2018

Too much of a push for additional service work Who changes their brake fluid? I’m asked that EVERYTIME I get a simple oil change. I am over 50 and have never changed my brake fluid and I never wi More

by dgbarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Taylor-Netzband
Dec 10, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback. Our service team is here to suggest any Nissan recommended services to ensure that your vehicle is running smoothly and safe at all times. We thank you again for your feedback and hope to be of assistance to you for any of your future vehicle needs.

November 26, 2018

Great fast service. Very accommodating to accept additional work as needed. Explained all the work that needed to be done. Offered snacks and coffee in the lounge. More

by millsdj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Nov 26, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate you choosing to service your vehicle with us and look forward to seeing you again in the future.

November 26, 2018

Speedy transaction Very fast transaction process. We were in and out within 2 hours and very happy with the entire process. Walked in not looking for a new car and ended More

by yankees468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Holleran, Steffanie Bergman, John Annesi
Nov 30, 2018 -

Matthews Nissan of Clay responded

Thank you for the 5 star rating and for your business! We hope you enjoy your new vehicle and hope to see you again in the future when you are ready for your next vehicle. Enjoy.

November 24, 2018

They did the job I asked and they did it correctly Been dealing with them for 4 years now and the service is exceptional and they do the job correctly they are a pleasure to deal with More

by shelean588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Edward Murray, Matt Taylor-Netzband, John Annesi
Nov 26, 2018 -

Matthews Nissan of Clay responded

Thank you for your many years of loyalty to our dealership! We appreciate your business and look forward to assisting you for many more years to come.

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