
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Awesome I am very pleased with everything about the service. I smile every time I get in my Rogue to drive it. I drove through a lot of snow on Friday to get I am very pleased with everything about the service. I smile every time I get in my Rogue to drive it. I drove through a lot of snow on Friday to get to my appointment and I was so impressed with how this vehicle handles in bad weather. I feel so confident driving my Rogue. Thank you all so much for all of the great features and for your outstanding service. More
Very friendly and perfect Everything was well prepared. Also very understanding of my words and was very patient with me. I would love to have my car serviced there again Everything was well prepared. Also very understanding of my words and was very patient with me. I would love to have my car serviced there again More
Full car detailing I was given a full free detailing of my Rogue due to the fact that work had not been done that was supposed to be completed at a prior appointment. I was given a full free detailing of my Rogue due to the fact that work had not been done that was supposed to be completed at a prior appointment. When I picked up my vehicle after receiving a phone call that my detailing was complete. A box I had in the rear and a nice collapsible crate I keep in the back were no longer there. Not only that, but the detailing in the rear was not completed. Done poorly.......was not impressed. Had to call and find my crate, didn't care about the box. More
Relaxing environment. Their staff are friendly and work to get you the deal you are comfortable with. They are very informative about their vehicles and accessories. The pl Their staff are friendly and work to get you the deal you are comfortable with. They are very informative about their vehicles and accessories. The place is clean and we'll maintained. More
Wonderful , salesman made the experience enjoyable Great experience thanks to Andrew. He was a professional on all levels. Very enjoyable experience. No pushiness. Got me the color we wanted though ord Great experience thanks to Andrew. He was a professional on all levels. Very enjoyable experience. No pushiness. Got me the color we wanted though ordering. More
Inspection/ oil change/tire rotation I needed in addition a tire alignment as my rear tires started showing wear. My car was not driving well prior to the visit and I thought something I needed in addition a tire alignment as my rear tires started showing wear. My car was not driving well prior to the visit and I thought something was wrong with my tires. After the alignment , my car rides much better. The staff kept me updated. More
needed my tire patched Every tire sevice center on Route 31 was booked up until at least Tuesdsy. After contacting every single one of them within a 5 mile radius and not h Every tire sevice center on Route 31 was booked up until at least Tuesdsy. After contacting every single one of them within a 5 mile radius and not having any luck I called the Nissan dealership, much to my surprise the very nice, helpful service advisor said bring it right in and they would repair my flat tire asap. I am very thankful they were able to get it in despite being very busy also! Even though it's not a Nissan they still took the time to help get my tire fixed in a very timely manner! Thank you for the best customer service experience in town and helping me be able to get back home safely!! Unfortunately I don't remember the service advisors name?? More
Dissatisfied Recommended a part be replaced that could be cleaned. 500 dollar cost. Recommended replacing a transmission that was replaced 15 months ago by certifi Recommended a part be replaced that could be cleaned. 500 dollar cost. Recommended replacing a transmission that was replaced 15 months ago by certified dealer. No more Nissans for this consumer. Shameful. More
Fuccillo Dealerships are great! This is my second car from a Fuccillo dealership. Always a great experience! The staff is friendly and knowledgeable and the selection of vehicles is This is my second car from a Fuccillo dealership. Always a great experience! The staff is friendly and knowledgeable and the selection of vehicles is better than most dealerships. More
Repeat customer 3rd lease from Fuccillo and as always the experience was great! Peter was very knowledgeable about the new truck we leased and all it’s bells and whis 3rd lease from Fuccillo and as always the experience was great! Peter was very knowledgeable about the new truck we leased and all it’s bells and whistles. He answered all of our questions and concerns. Ed is the best and our biggest reason for return business. Will always recommend Fuccillo to all our friends and family. More