Matthews Nissan of Clay

Typical dealership. Not a lot of difference. They used to wash my cars after servicing. Not anymore, apparently. No gift basket after purchase either. Billy Fucillo Sr. was more into customer satisfaction t wash my cars after servicing. Not anymore, apparently. No gift basket after purchase either. Billy Fucillo Sr. was more into customer satisfaction than his son is. Little things matter. I ended up leasing the vehicle based on advertised lease price. I’m paying about $30/ month more than I thought I would. I guess that’s just how it works. More

This dealership completed extended warranty work and subsequently, additional repairs needed in a timely fashion and got my vehicle up and running in no time. subsequently, additional repairs needed in a timely fashion and got my vehicle up and running in no time. More

Everyone is very helpful and friendly. I renewed a lease and it was very quick. Chris Jones was great to deal with. Very knowledgeable. I will continue to work with him. and it was very quick. Chris Jones was great to deal with. Very knowledgeable. I will continue to work with him. More

The people working in the service center were great. However, my oil change took way too long. And, after my appointment, I got an email from Nancyanne saying that I missed my appointment. However, my oil change took way too long. And, after my appointment, I got an email from Nancyanne saying that I missed my appointment. More

Had a good vehicle service experience from when I drove in to check in to the updates or some reasonable service reminders. Did not try to push unnecessary or unwarranted services. Was very pleased. Also t in to check in to the updates or some reasonable service reminders. Did not try to push unnecessary or unwarranted services. Was very pleased. Also took care of a recall I was concerned about without hesitation. More

All work done on time and cost was as quoted. The waiting area clean and COVID acceptable. Service personnel friendly and efficient. Work completed was good area clean and COVID acceptable. Service personnel friendly and efficient. Work completed was good More

2nd car I’ve purchased at Nissan Clay! I love how comfortable they make the buying process! They went above and beyond to find the right color and model that I wanted! comfortable they make the buying process! They went above and beyond to find the right color and model that I wanted! More

Fucillo has been great to us. We have bought 4 cars from here and will continue doing so as the service and sales are great. here and will continue doing so as the service and sales are great. More

Terribly dissapointed in service Feel I was treated as if I knew nothing about autos. And then spoke with sales person who said they’d get back to me. Never did Also feel that warranty should have cover if I knew nothing about autos. And then spoke with sales person who said they’d get back to me. Never did Also feel that warranty should have covered my problem. More

I recently bought my son a car and wanted to get it checked out so I took it to Fuccillo Nissan. Gina the service advisor was fantastic. They checked out the car and let me know some issues and they we checked out so I took it to Fuccillo Nissan. Gina the service advisor was fantastic. They checked out the car and let me know some issues and they were able to correct the problem and gave me some advice on future service that would help me prolong the vehicles life. Very satisfied! More