
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
The sales staff at Fuccillo was professional and knowledgeab Sam was very personable throughout the transaction and patient explaining the vehicle's electronics. My only complaint is that the bed of the truck a Sam was very personable throughout the transaction and patient explaining the vehicle's electronics. My only complaint is that the bed of the truck although new was filled with wet leaves. I would have expected that the service department would have taken the time to sweep out the bed of the truck prior to delivery More
Very satisfied Mandel was not pushy at all and got me into the exact car that I wanted. My wife and I were offered water and never felt uncomfortable Throughout the Mandel was not pushy at all and got me into the exact car that I wanted. My wife and I were offered water and never felt uncomfortable Throughout the whole process. More
Good experience Friendly non pushy people. They didnt have my running boards in stock, had to order said it woyld be 2 weeks. Finance never got my payoff but it all w Friendly non pushy people. They didnt have my running boards in stock, had to order said it woyld be 2 weeks. Finance never got my payoff but it all worked out More
Excellent customer service at your service center! Sales experience was not so great - however the service center is wonderful. Sales staff needs to be more attentive to the wants and needs of the cust Sales experience was not so great - however the service center is wonderful. Sales staff needs to be more attentive to the wants and needs of the customer- not just moving inventory. More
Service review They were able to drive us to the book store while we waited :) the courtesy car driver is a hidden treasure for the dealership . So kind They were able to drive us to the book store while we waited :) the courtesy car driver is a hidden treasure for the dealership . So kind More
Fast courteous and professional Wow what a pleasure it was having my car serviced at the Liverpool ny location. My recall was taken care of with no problems. When I handed my keys to Wow what a pleasure it was having my car serviced at the Liverpool ny location. My recall was taken care of with no problems. When I handed my keys to the service manager he escorted me to a shuttle which brought me home and a couple hours later came back a picked me. I really don’t know what the staff could have done to make my experience any easier. More
Great service If it wasn't for Peter I wouldn't of purchase my truck. He has always treated the wife and I with respect. I just took my truck in and Peter got us If it wasn't for Peter I wouldn't of purchase my truck. He has always treated the wife and I with respect. I just took my truck in and Peter got us in and out within 10 minutes. Good service good people means repeat customers. More
Supburb customer service I cannot day enough about the wonderful experience in leasing the new Nissan.. I was informed in each step of the purchase and trade and every conside I cannot day enough about the wonderful experience in leasing the new Nissan.. I was informed in each step of the purchase and trade and every consideration was given to my vehicle needs.. Other dealerships should take note to this high level of customer care More
Oil change. Was in and out quick. Very friendly staff. They got me in and out quickly. I would highly recommend them and will come back again. The service tech was very friendly. Very friendly staff. They got me in and out quickly. I would highly recommend them and will come back again. The service tech was very friendly. More
fast and couteous they usually wash the car after serviced but I didn't get that this time. I was very disappointed in not having the car washed. I didn't take it to t they usually wash the car after serviced but I didn't get that this time. I was very disappointed in not having the car washed. I didn't take it to the carwash this weekend because I was coming there and they usually do it. More