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Maus Acura of North Tampa

Tampa, FL

4.8
1,428 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,428 reviews

September 25, 2020

Chris was a great advisor. Very friendly and professional. He was communicated and explained what was being done to my car every step of the way. He was very knowledgeable and I highly recommen More

by Maylun80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tranberg
Sep 28, 2020 -

Maus Acura of North Tampa responded

We're so glad to hear Chris provided you with an excellent service experience! Thank you for taking the time to share this positive feedback!

September 21, 2020

Sophie did a great job in helping me. I will recommend her to my friends. I was looking for an SUV small enough for me & one to fit in my garage. The Acura RDX was the car I drove, very nice but a littl More

by Priscara43. Not sure what a screen name is.
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sophie Meeker
Sep 22, 2020 -

Maus Acura of North Tampa responded

Thank you for the positive review! We appreciate the opportunity to have served you, and your positive feedback. Thank you so much for your recommendations.

September 18, 2020

Great customer service by my service advisor- Christopher. Explains everything in detail and is always considerate of the customers time. He gets to know his customer and is responsive and timely More

by Cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tranberg
Sep 22, 2020 -

Maus Acura of North Tampa responded

We're so glad to hear Christopher has provided you with excellent service! Thank you for taking the time to share this positive feedback, and for allowing us the opportunity to serve you.

September 09, 2020

Chris Tranberg is excellent. Said service would take an hour and he was correct. Cost estimate was perfect. Very satisfied and will continue to use More

by Pops #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tranberg
Sep 15, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the positive feedback, and allowing us the opportunity to serve you! We're glad to hear you had a great experience with our service department, and look forward to continuing to serve you in the future!

September 08, 2020

Daniel was so great to work with, very professional, knowledgeable, patient and kind. Big thanks to him, Zack and Angelo as well 👌🏼 You are all awesome! More

by Krademanrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Deleo, Angelo Antoulinakis, Daniel Castano
Sep 15, 2020 -

Maus Acura of North Tampa responded

We're glad to hear this! Thank you for taking the time to share your positive feedback - we appreciate the opportunity to serve you!

September 06, 2020

Great place, we were helped immediately and my wife got to drive a couple different cars before deciding on the car to lease! Great job everyone! More

by Kwashi16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Pagan, Tom White
Sep 15, 2020 -

Maus Acura of North Tampa responded

Congratulations on your new vehicle, and thank you for choosing Maus Acura! We look forward to continuing to serve you, and we appreciate the positive feedback!

September 04, 2020

My experiences at Maus have always been very positive. They want to make sure you’re taken care of listen and listen to your needs. Daniel was a great sales rep. He’s very passionate about his job and it More

by allison04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Castano
Sep 15, 2020 -

Maus Acura of North Tampa responded

We're so glad to hear this! Thank you for continuing to allow us the opportunity to serve you! We appreciate the positive feedback about Daniel and our team, and look forward to continuing to serve you in the future!

September 02, 2020

A huge "THANK YOU" to Brittany for her perseverance, professionalism and positive handling of my car purchase from Maus. It was a pleasure working with her. Overall experience with the dealership was wh More

by pattih
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittany Bishop
Sep 15, 2020 -

Maus Acura of North Tampa responded

Thank you so much for allowing us the opportunity to earn your business, and for taking the time to leave this honest feedback. We're so glad to hear Brittany provided you with an excellent car-buying experience. Congratulations on your new vehicle, and welcome to the Maus Family! We look forward to continuing to serve you.

August 28, 2020

They haggled me with car sale said deal was today only never giving me time to think about it. Than once i made deal next day came in to give down payment and was ignored by all associates in building. I More

by robertkehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinny Brown
Sep 03, 2020 -

Maus Acura of North Tampa responded

Mr. Kehr, we understand our team has reached out to you after seeing this and has resolved this issue. Please don’t hesitate to reach out to us if there’s anything else we can do to assist. Thank you so much.

Sep 07, 2020 -

robertkehr responded

To give a response as issues have been resolved before ever even contacting me is again so unprofessional. After speaking with the GM as he belittled me for the review saying there was nothing they could do to make me happy when all i was doing was trying to resolve the issues i quoted. I Was told by the GM, The only time the GM wants to hear from me is when he sends me a birthday card. As i was just talking to him about the issues i put on review, I know customer service and this isn't the place for it. Could have easily been there for me and offered assistance instead of talking to me like i did something horribly wrong. Dont get mad at someone for making a review find way to resolve the issues.

August 26, 2020

Daniel was very professional and courtesy. Definitely highly recommend him!! He worked a great deal out for me and I am extremely happy with his service and all his efforts! More

by laurenc.917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Castano
Aug 31, 2020 -

Maus Acura of North Tampa responded

We're so glad to hear Daniel took good care of you and that you had a great experience with us! Thank you for allowing us the opportunity to serve you, and for taking the time to share this positive feedback!

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