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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

October 22, 2024

Good experience. I was encouraged to put WAYYYYY too much down for a lease though so I am disappointed in that, but my own fault I guess. Lots of pressure put on duri More

by Lchick
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of brand new 2025 Altima from us at Maus Nissan, Lchick! We appreciate your trust, and we thank you for the 5-Stars! We can see that despite the stars, you are a little uncomfortable with the money you just put down, and we'd like to help. Please contact me directly, and I will be happy to address all of your concerns. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

Noticed an oil leak coming from our rogue. Called Tiffany who got me right in and took care of the problem. More

by ljhall74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Hall! We appreciate your continued trust, and we thank you for your kind words. Tiffany does an amazing job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 22, 2024

The process took four hours! Ridiculous! Love my Nissans but this dealership’s process is entirely too long. More

by KATHIEHEALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
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Oct 25, 2024 -

Maus Nissan responded

Kathie, we can see that you are disappointed with your recent service visit, and for that, we apologize. We are having service look into what happened, and they will be reaching out to see if there's anything we can do to turn this around for you. Please let us know if you have any other questions, and we'll be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-62897 x. 1138

October 22, 2024

The dealership in the sales department was excellent, F & I was excellent, service department was excellent. We unfortunately got totally screwed by the warranty company. More

by corvettebob1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, and congratulations on the purchase of your latest Corvette! We appreciate your trust, and thank you for your 5-stars! We are glad that you are happy with us and our service, but we are likewise disappointed with you, over your warranty troubles. If there's anything more we can do to help, please let us know. Have a blessed day - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 21, 2024

Aaron was an Excellent sales person. Best I have had in over 50 years. Explained in detail all safety aspects and functions of all technology for this vehicle. No pressure sales. The add More

by pullenvicki
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AARON - sales
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Oct 26, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Murano from us at Maus Nissan, Ms. Vicki! We appreciate your continued trust, and we thank you for taking the time to share your experience. Aaron does a phenomenal job taking care of our guests - thanks for recognizing him, and the rest of the amazing team, as well! And We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being such an important part of our Maus Family, enjoy your new vehicle, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 21, 2024

Baja is the best salesman I loved my experience and will be back to buy more cars More

by TravisPFox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Titan from us at Maus Nissan, Mr. Travis! We appreciate your continued trust, and we thank you for your kind words! Baja does a fantastic job taking care of our guests - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for being such an important part of our Maus Family, enjoy your new truck, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 21, 2024

James Swanson is my service advisor and he is excellent. I always get good service. Everyone is friendly and courteous. Couldn't ask for better. More

by KNP909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Oct 26, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ms. Pamula! We appreciate your continued trust, and we thank you for your kind words. James does a phenomenal job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 20, 2024

Xavier was awesome & did a great job taking care of us! !! Will definitely be back the next time we need a car!!! More

by ecolonescobar0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier 5 stars!
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Oct 26, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2025 Rogue from us at Maus Nissan, Elizabeth! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Xavier does a truly exceptional job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 20, 2024

It was perfect costumer service. They were very friendly and they already did good job. More

by EUGENIORSOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Oct 26, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Mr. Eugenio! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDiffernce! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 20, 2024

The service team always dose a great job of taking care of my truck. I have enjoyed working with Sal, he easy to work with. More

by rodney.krieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Rodney! We appreciate your continued trust, and we thank you for your kind words. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for life, so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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