Maus Nissan

rebecca rocks! my hubby and i have not been to a car dealership in 40 yrs. we were traumatized at 21 in NY... but now we found a wonderful family of people at maus n my hubby and i have not been to a car dealership in 40 yrs. we were traumatized at 21 in NY... but now we found a wonderful family of people at maus nissan. rebecca was our sales rep and calmly listened to all of our needs. she understood that in the near future there wud be a need for handicap scooters. our first choice proved not to be a smart one--but rebecca did her homework...talked and texted me from home! figured out that we needed a pre-owned high end minivan...and how right she was!! power everything..doors open with a touch of a button.. a hatch the same..navigation.. power seats! leather! perfect!!! rebecca made us feel wanted not hunted...no hard sell... actually a most pleasant experience. i met and spoke to many people..all were smiling and cheerful and helpful... More

Run stay away WARNING This is a class A rip off dealer specialist, it will take me years to undo the damage and I have no idea when I will financially recover. This is a class A rip off dealer specialist, it will take me years to undo the damage and I have no idea when I will financially recover. More

Impossible to reality! My wife and I (mostly me) had been considering the purchase of a truck. We checked several locations before stopping into Maus Nissan. So glad we di My wife and I (mostly me) had been considering the purchase of a truck. We checked several locations before stopping into Maus Nissan. So glad we did. Our salesperson was "Carrie Poulsen". A real pro and wonderful addition to the Maus Nissan family. Carrie went out of her way to make us feel like a valued customer. She made sure any and all questions were answered to our satisfaction and made the whole process go smoothly. .....Until Andrew..... (the reason for 4 out of 5 stars) Love the 2 year service pkg. Even includes car washes. Will be contacting Carrie soon to get a bed cover for our gorgeous truck. My wife will be needing a car soon and we know where our 1st stop will be. Thank you! More

Service is not Woman Friendly Stay away from this over charging rip off service department. My wife brought our SUV in for a routine oil change and service, and the rudeness and " Stay away from this over charging rip off service department. My wife brought our SUV in for a routine oil change and service, and the rudeness and "advanced" pricing was terrible. Beware of these con artists. More

Christina was awesome First I must say she was awesome, great, fantastic. Ok, now here's the deal Christina called me to schedule a time to meet she followed up which was r First I must say she was awesome, great, fantastic. Ok, now here's the deal Christina called me to schedule a time to meet she followed up which was really great and when I got there she help me make the right choice by answering every single question I had and actually listening to my main concerns with getting a new car, instead of just pushing me into what she thought was best. If your looking for a dealer that will walk you through each step and help get you into the best car for your needs Christina is definitely it. By the way Love my car, great on gas! Thank you again Christina. More

Good Dealer Tim Cooke was excellent! He was courteous, patient, listened and observed what I need and will work best for me . I purchased the Nissan Rouge. Tim Cooke was excellent! He was courteous, patient, listened and observed what I need and will work best for me . I purchased the Nissan Rouge. More

Honesty!!! I accompanied my friend when she went to buy a new Nissan Versa !!! What a great experience!! I would gladly recommend the sales girl Christina to any I accompanied my friend when she went to buy a new Nissan Versa !!! What a great experience!! I would gladly recommend the sales girl Christina to anyone . The way she handled EVERY question and objection went way beyond professional ! IT WAS A DELIGHT !!!. I don't need a car at this moment[ I have a 2013 Maxima} but I will be going to New Port Richey and seeing Christina when I do !!!. Thanks Larry Larchmont More

Perfect New Car Buying Experience! Recently purchased my Nissan Rouge and Nissan Sentra from New Port Richey Nissan and have to say, was the best car buying experience I have ever had. Recently purchased my Nissan Rouge and Nissan Sentra from New Port Richey Nissan and have to say, was the best car buying experience I have ever had. There was your usual price haggling (honestly it is just expected now) but they actually listened to my requests and worked with my price range. Robbie was an AWESOME sales person and I highly suggest asking for him. I came in just to test drive to narrow down my list, not talk money and he didn't pressure at all. I went to five other dealerships that day and all wanted to "talk some figures and get this done today". They have the best inventory around and if they don't have it, they will get it. More

service paid for not done Paid for oil change and tire rotation and find out that tire rotation was never done 2 weeks later. I had a slow leak in a tire that I had previously Paid for oil change and tire rotation and find out that tire rotation was never done 2 weeks later. I had a slow leak in a tire that I had previously fill that needed to be filled again cause my indicator light came on. Turns out tire was in the same spot on the car. And during a previous service it was recommended to me that my cabin and air filter be changed so I did on my own cause I didn't want to pay $ 130 when the filters only cost me $40. I did the change in filters 4 days before this last visit. Guess what they wanted me to change again. Yup my 2 filters that were brand new. Sham dealership. More

my wife felt intimidated by service manager My wife told service manager Drew Ruggiano that we did not want over priced tire and to put back old tire, that was still reusable. Similar tire is av My wife told service manager Drew Ruggiano that we did not want over priced tire and to put back old tire, that was still reusable. Similar tire is available at half price elsewhere. He pressured her by saying only after 3 to 5 minutes it was too late. He also told her that there was no less costly tire in stock. Cost 160.00 go elsewhere 1/2 to 2/3 the cost. Men do not let your wife go to this dealership alone. My wife is suffering with asthma More