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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

September 26, 2024

FROM START TO END ALL THE PEOPLE I MEET WITH WERE ALL HELPFUL AND FRIENDLY. More

by RUDYDIENERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Maus Nissan responded

Thank you very much, Rudolph! Here at Maus Nissan, we value you as a customer, and appreciate your feedback! Please let us know if there is anything we can do for you! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

My 2021 broke down 4 times in the 1st year I purchased it. Maus fixed it each time. But the inconvenience was terrible! I was working as a Home Health Nurse! At the time purchase, my husband has recentl More

by Saxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only know Mary. I do not know the others & can't give stars for them!
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Sep 30, 2024 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. We would like to discuss this with you, and see if we can help; however, we have no record of an email with your handle in our system, or anyone by the name 'Saxman,' so please contact us directly, and we'll be happy to help sort this out with you. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 26, 2024

They need to get all the information write about a vehicle before they say you have major problems More

by edwardroy753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Maus Nissan responded

Mr. Edward, we can see that you are upset, and apologize if you feel as though you had a bad experience. We are having our Service Manager look into your visit, and a representative will reach out to see how we might help, shortly. In the meantime, if you have any questions, don't hesitate to contact us directly. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 26, 2024

Tiffany is the only reason you got 5 stars from me. She’s honest, and the best service tech you have period., More

by jaden12009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jaden! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

I want to personally thank Maus Nissan of New Port Richie for assisting me with finding the right car for me. Specifically Antonio from Finance, Xavier and Drew Ruggiano. An excellent team, phenomenal 5 star More

by samanthamarie5679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier, Antonio Millan
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Oct 02, 2024 -

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, Samantha! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. Antonio, Drew, and Xavier, all do a phenomenal job taking care of our guests- thanks for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for life - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

Much focus towards quality and affordability was experienced with Matt our salesman. Great service and convenience. More

by Florida4urealty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
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Oct 02, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Subaru Outback from us at Maus Nissan, David! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Matt does a phenomenal job taking care of our guests - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

My experience has always been Fabulous, Professional, on point, and I get what I came for. From buying a new car in sales , to get getting maintenance done. Thank you to all departments, everyone has bee More

by RICANMUNECA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
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Sep 30, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Perez family! We appreciate your trust, and thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! Please let us know when you need us again, sales or service, and we'll be happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

Sales staff is very knowledgeable and friendly. The service staff are very professional.and courteous. More

by mhamm1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Boylan, James Swanson, Antonio Millan
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Sep 30, 2024 -

Maus Nissan responded

Thank you very much, Mark! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

September 25, 2024

Treated very well. Enjoyed the interactions with all personel. Everyone was very helpful. I was very happy with the service I recieved and look forward to a return visi More

by jvparkzim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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Sep 29, 2024 -

Maus Nissan responded

Thank you very much, here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287) Thank you again for your support. Sincerely, Maus Nissan

September 25, 2024

I have been very pleased with Maus Nissan and will continue to do business with them. More

by JRW47STAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Maus Nissan responded

Thank you very much, Mr. Wallace! Here at Maus Nissan, we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287) Thank you again for your support. Sincerely, Maus Nissan

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