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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
2,766 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,766 reviews

October 09, 2021

Anyela is ALWAYS my go to person for both of my cars bought here! Hands down best customer service. More

by heartbear
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, HeartBear! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Anyela does a phenomenal job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
September 12, 2021

Dennis was awesome! He didn't quit ... He pushed on finding us the right car that would work for us and our budget. Go there! More

by fchevon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, fchevon! We appreciate the opportunity to earn your trust, and we thank you for the 5-Stars! Dennis does a phenomenal job taking care of our guests - thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext, 1138

Helpful
September 07, 2021

Started out a great experience with DimitrI and Chris. I reached out to the GSM who I delt with at another Maus dealership. he was away on business but was very responsive and put me in touch with his finan More

by cjkarp
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rebecca Lafferty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rowland, Demetrios Klindonas
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Sep 08, 2021 -

Maus Nissan responded

Mr. Karpinski, we are truly disappointed to see that this is how you feel. You reached out to staff that you knew personally, from over two hours away, after you had already looked elsewhere, and asked for our help. You gave us all of your information to see if we could finalize a deal for you before you drove all that way- so it only makes sense that we submitted your information to the banks to see what we could do for you, in order to save you time. We take our customer's credit seriously, so if you would like to discuss these issues in a more private manner, we would be happy to do so. If you have any other questions, please do not hesitate to contact me directly, and I will be glad to address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 25, 2021

From start to finish the entire process was seamless. Daniel made sure we were taken care of. Thanks for taking care of us We sincerely appreciate it More

by cachussie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rowland, JD Castle, Daniel Utrobin
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Aug 25, 2021 -

Maus Nissan responded

Congratulations on the purchase of your Brand New 2021 Platinum Murano from Maus Nissan, Mrs. Cachussie! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! Daniel does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 22, 2021

Everyone in service is very pleasant to work with. Vehicle is received back in a timely manner. Findings are clearly explained and what was done to rectify any problems you may have had. More

by Abeetz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Abeetz2! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 19, 2021

Katrina is one of the reasons my family always brings our cars to get serviced at Nissan. She is friendly, advocates for us and always keeps us up to date. She is great and we appreciate her hard work, it do More

by alexzandrahare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Aug 19, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Alexzandrahare! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 17, 2021

Nice place to visit for new car or used. Sales people are very nice. The place is very clean and organized. No pressure to get a car More

by eaglems2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Ron Glover
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Aug 18, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Eaglems2000! We appreciate your trust, and we thank you for your taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience- so please let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 17, 2021

Katrina and the service team are fantastic! Always a pleasure to visit everyone provides excellence and efficiency. Highly recommended to my friends and family great job More

by dawncheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Report | Print
Aug 18, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dawncheri! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 17, 2021

Maas Nissan told me I needed repairs to my front suspension with a price of $1800! I got a second opinion and nothing is wrong With the front lower arm/control bushing- I have photos to prove it. B More

by ellyv
Recommend Dealer
No
Employees Worked With
Lance Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2021 -

Maus Nissan responded

Ellyv, we can see that you are upset, and apologize if you've had a bad experience. We take this very seriously, and will have a Service Manager reach out to you immediately. Unfortunately, there just isn't enough information to look up your visit- so please contact me directly, and we will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful 1
August 16, 2021

Excellent customer service and very professional and knowledgeable! Chris Hudson and Aldo were a pleasure to do business with. All of my questions were answered and it was a positive buying experience! More

by KI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, JD Castle, Chris Hudson
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Aug 18, 2021 -

Maus Nissan responded

Thank you for your purchase of your newest vehicle from Maus Nissan, KI! We appreciate your trust, and thank you for sharing your experience. Chris and Aldo both do a fantastic job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you for years to come! Welcome to our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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