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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

September 25, 2024

Customer Service Department is great. Sal the Service Rep is AWESOME! Very friendly and helpful. More

by gitapita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Franco family! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal is phenomenal - thanks for recognizing him! We are thrilled you are all so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 25, 2024

Service has been good mary is very reliable , only wish time there waiting was not so long sometimes More

by smbhockeychick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Maus Nissan responded

Thank you very much, here at Maus Nissan we value you as a customer and appreciate your feedback. Mary does a fantastic job taking care of our guests- thanks for recognizing her! Wait times are always an area we can work on, and have made improvements, with more to come! We look forward to serving you for years to come - so let us know if there is anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 25, 2024

I brought my car in to get fixed and they had me in and out in no time More

by reece1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Maurice! We appreciate your trust, and thank you for your kind words and 5-Stars! We are overjoyed that you are so happy, and look forward to serving you for years to come, so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 25, 2024

The service was fast and the employees were very courteous. It’s always a please to come in. More

by timothysshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Maus Nissan responded

We love our customers, and are glad it shows! Thanks for visiting our Service Department at Maus Nissan, Tim! Let us know if there's anything we can do for you, and we'll be ready, and happy, to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 25, 2024

Mary has excellent customer service, professionallism and quite knowledgeable. Always efficient , but never makes me feel rushed. I enjoy visiting with Mary always. Thanks Mary More

by dawncheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson
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Sep 30, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dawn! We appreciate your continued trust, and thank you for your kind words. Mary always does a fantastic job taking care of our guests- thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 25, 2024

I was pleased with my time in Maude. I didn’t feel pressured into buying the car! More

by florida7843757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : What about my salesman!He was very helpful not pushy
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Sep 30, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Thomas! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. All our our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 24, 2024

Very nice location, attentive customer service reps. Job was donde accordingly and was kept informed on the progess More

by jovin1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jose! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 24, 2024

Great warranty. Good service. Thorough. Easy scheduling. Saturday appointments always take hours tho. Pleasant staff. More

by EGANASHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Sep 29, 2024 -

Maus Nissan responded

Thank you very much, here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287) Thank you again for your support. Sincerely, Maus Nissan

September 24, 2024

James was great at his job. Friendly and nice. Kept us updated on my car repair. More

by kthomps1893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Sep 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Thompson family! We appreciate your trust, and we thank you for taking the time to leave us a review. James does a fantastic job taking care of our guests - thanks for recognizing him! We are overjoyed that you are all so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 24, 2024

Caring, considerate, and compassionate are some words to describe the people we have encountered at Maus, especially our service tech, Tiffany. More

by ljhall74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2024 -

Maus Nissan responded

We love our customers, and we're glad it shows, Larry! Thank you for visiting our service department, and thank you for your continued trust! Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! We are overjoyed that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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