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Maus Nissan

New Port Richey, FL

4.5
2,766 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,769 reviews

August 17, 2021

Katrina and the service team are fantastic! Always a pleasure to visit everyone provides excellence and efficiency. Highly recommended to my friends and family great job More

by dawncheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Aug 18, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dawncheri! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 17, 2021

Maas Nissan told me I needed repairs to my front suspension with a price of $1800! I got a second opinion and nothing is wrong With the front lower arm/control bushing- I have photos to prove it. B More

by ellyv
Recommend Dealer
No
Employees Worked With
Lance Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Maus Nissan responded

Ellyv, we can see that you are upset, and apologize if you've had a bad experience. We take this very seriously, and will have a Service Manager reach out to you immediately. Unfortunately, there just isn't enough information to look up your visit- so please contact me directly, and we will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 16, 2021

Excellent customer service and very professional and knowledgeable! Chris Hudson and Aldo were a pleasure to do business with. All of my questions were answered and it was a positive buying experience! More

by KI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, JD Castle, Chris Hudson
Aug 18, 2021 -

Maus Nissan responded

Thank you for your purchase of your newest vehicle from Maus Nissan, KI! We appreciate your trust, and thank you for sharing your experience. Chris and Aldo both do a fantastic job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you for years to come! Welcome to our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 16, 2021

Maus has been a great dealership we have purchased our 4th vehicle with Maus. I like the how they take care of their customers. I would recommend my family and friends. More

by FLORADONGVORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Castle, Nick Bentley, Joey Gidaro
Aug 18, 2021 -

Maus Nissan responded

Thank you for choosing Maus Nissan, FOUR times for the purchase of your vehicles! We are honored to have earned your trust, and we humbly thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you, your friends and family, for years to come! Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-99-MAUS (6287) ext. 1138

August 15, 2021

Excellent overall experience. Everyone went above and beyond to make sure that I was completely satisfied throughout the whole process. I appreciated the support from the management staff that is provide More

by dawncheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bentley, Katrina Atkinson, Chad Wyszynski, Rodney Douglas
Aug 18, 2021 -

Maus Nissan responded

Congratulations on purchase of your new vehicle from Maus Nissan, DawnCheri! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. All our staff are dedicated to providing each guest with a truly exceptional experience- that's the #MAUSDIFFERENCE! We are very pleased that you are so happy, and we look forward to serving you for years to come! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 14, 2021

Our recent vehicle purchase from Maus Nissan NPR was a great experience. As a then current owner of a 2017 Pathfinder and Maus customer, I was already familiar and happy with my vehicle and dealer relatio More

by C Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bentley, Alanna Lee, Katrina Atkinson, Matt Boylan
Aug 18, 2021 -

Maus Nissan responded

Congratulations on the purchase of your brand 2021 Platinum Armada from Maus Nissan, Mr. Martin! We appreciate your continued trust, and we thank you for taking the time to share you experience. Matt and Jaryd both do a phenomenal job taking care of our guests- thank you for recognizing them! We are simply overjoyed that you are so happy, and we look forward to serving you and your family for years to come! Please let us know if there is ever anything we can do for you- and we'll be ready when you look to trade in your truck! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 13, 2021

Dealership is excellent. Scheduled appointment was easy. Diagnostic revealed an issue which had to be handled through Nissan corporate. Obviously, this caused a delay in completing the work needed. All in a More

by jimison47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jimison47! We appreciate your trust, and we thank you for your taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for years to come- so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 12, 2021

They have best customer service ever...they were friendly,respond my issues promptly,st the same time they know their product and services and the most. They listen to me. More

by aduanastrad0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Marrero
Aug 13, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Aduanastrad0! We appreciate your continued trust, and we thank you for your kind words. We are overjoyed that you are so happy here, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 12, 2021

This is the second time I brought my car in because the abs light comes on at random. I was told they can come loose yet my previous car never did that in 9 years. More

by Beyer158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Aug 13, 2021 -

Maus Nissan responded

Beyer158, we can see that you are frustrated, and apologize if you've had a bad experience. We will have a manager reach out to you and see if there is anything we can do to help. If you have any other questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 12, 2021

The staff are very friendly and right away took care what I did. Prepare all the necessary paper works for my visit. Explain to me the next steps that needs to be done toy vehicle. More

by Amrfuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Norori
Aug 12, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Amrfuentes! We appreciate your trust, and we thank you for your taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, and for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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