Maus Nissan

Actuality this is the first time we felt comfortable at a dealership. we weren't rushed. Mark Ricci is the Best!!!! I would recomend this Dealership to anyone who needs to buy a car. You guys are awesome tha dealership. we weren't rushed. Mark Ricci is the Best!!!! I would recomend this Dealership to anyone who needs to buy a car. You guys are awesome thanks again. More

Scott Petricone (salesman) is very knowlegeable about the Scott Petricone (salesman) is very knowlegeable about the car I purchased, and he demonstrated professionally in handling his client without hes Scott Petricone (salesman) is very knowlegeable about the car I purchased, and he demonstrated professionally in handling his client without hesitation. He went to the fullest extend in explaining the details of the autombile I am interested to buy. I will recommend this dealer to any one if given a chance. More

Me and my husband have bought three cars at Ferman. John Willis sold us both of our Jeeps. All I can say is he is a great guy. Very down to earth man. Robert Packard...very nice guy. We will continue to buy Willis sold us both of our Jeeps. All I can say is he is a great guy. Very down to earth man. Robert Packard...very nice guy. We will continue to buy our cars there, and would love to deal with John and Robert for as long as they work there. I love my Jeep Compass!! Thanks so much for everything!! More

Ali was a pleasure to deal with. This was my third new car purchase at this dealership and will not be my last. I plan to request Ali when I buy another new car in the near future. He made the sale expe car purchase at this dealership and will not be my last. I plan to request Ali when I buy another new car in the near future. He made the sale experience very pleasant, he knew we needed to maintain a budget and did not pressure us to buy anything above our limit. He is a real nice down to earth person. I have only had a pleasant experience with each sales rep that sold my new cars to me, but Ali is superb by far. More

We have a great experience with Scott at Ferman. He lived up to his word and delivered great service and most importantly he was honest. We were so happy with the quality of service by Scott that inst lived up to his word and delivered great service and most importantly he was honest. We were so happy with the quality of service by Scott that instead of buying one vehicle from him we purchased a second one also. He truly went above and beyond in taking care of us. Also he understands that having a child with us that we needed to make best use of your time while we were at the dealership as not to exhaust our child. Truly a great guy and I would definitely recommend him to any of my family and friends for there next vehicle needs. Thanks Scott for everything! More

When I knew that it was time to buy a car I initially dreaded the thought of going through the process. I had visited a few car dealerships and found the experience stressful and unpleasant. When I vis dreaded the thought of going through the process. I had visited a few car dealerships and found the experience stressful and unpleasant. When I visited Ferman of New Port Richey I was extremely impressed. Every one I interacted with was pleasant, professional and responsive. I knew I had to find a car that I liked and could afford. Mark Ricci is a real pro. He was patient and very adept at asking the right questions to help me make a good decision. Very important to me was Mark's ability to patiently guide me through the process and understand every step from vehicle selection, cost, explaining how the various warranties worked, financing and more. What I saw at Ferman Nissan was front line personnel that really seemed concerned that I had an exceptional experience in dealing with them. I hope to see that wherever I spend my money, but rarely do. I didn't expect it as part of my car buying experience and was very favorably impressed when I experienced it first hand. I know that when a customer has a good experience like I did it's because the people involved want your business now and in the future and that sort of customer focus is driven from the top down. These guys do it right. They get it. I'd recommend them to my family and friends in a heart beat. More

Dealership is located close to my home and I am very satisfied with dealership. They have been maintaining my oil changes and other services since I purchased the car. satisfied with dealership. They have been maintaining my oil changes and other services since I purchased the car. More

At the end of the day we left with the car we wanted for the price we wanted to pay. Scott did a great job getting us through the process, and was very enjoyable to work with. the price we wanted to pay. Scott did a great job getting us through the process, and was very enjoyable to work with. More

Here's my experience with this very unethical and rude dealership (especially David Lee). I contacted the internet department regarding a 2013 Pathfinder in the color combo I wanted and they quoted me MSR dealership (especially David Lee). I contacted the internet department regarding a 2013 Pathfinder in the color combo I wanted and they quoted me MSRP +++, stating that there would be no discounts on this vehicle. So I went to my local dealership who sold me this color combo for the price I wanted to pay. My local dealer dealership sent a driver to trade one of their vehicles for the color combo I wanted. As they were driving to swap vehicles, David called me to harass me when he discovered that I bought the Pathfinder from my local dealer and not Ferman Nissan. David Lee became severely spiteful and rude calling me "unethical" for buying from my local dealership and "wasting his time". He then proceeded to refuse to swap vehicles with the drivers who came to get the vehicle. He continued to be extremely rude on the phone to me and then tried to still get me to buy the vehicle from him and tried to find out what price I wanted to pay to make the sale. Unbelievable! Why would I want to buy from a dealership who is treating me like this? In the end, all parties lost out and I'm sure David hurt ties between dealerships. Freeman is still staring at their Pathfinder, I don't have the vehicle I put a deposit on, and my local dealer did not make the sale (and had to pay for a driver to drive down to sit and wait for this dispute to work out). What a horrible way to do business. David, if you are reading this, I hope you have either learned to treat customers correctly (remember, the customer is always right, even if you don't think they are), or have moved on to another profession. More

This is about the tenth time I have dealt with this dearlership. In all ocassion they have been courteous and proffessonial as well as knowledgeable. dearlership. In all ocassion they have been courteous and proffessonial as well as knowledgeable. More