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Maus Nissan
New Port Richey, FL
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,423 reviews
June 17, 2019
Disappointed I had an oil change I scheduled online (which was convenient) for 10:15am. I was there until 1:45pm. The service advisors have always said it would ta I had an oil change I scheduled online (which was convenient) for 10:15am. I was there until 1:45pm. The service advisors have always said it would take an hour. This is now the third time and it’s taken over 2 hours for a tire rotation and oil change. 3 1/2 hours is insane. The service department seems to oversell / book and under deliver. Once my car was done, the technician/ staff member put the keys on the service advisor’s desk in which she hadn’t been at for the last couple of hours. I would’ve still been sitting there waiting if I hadn’t flagged down John and he was gracious enough to assist me. Additionally, the technician did not reset my dash or main screen to remove the maintenance message. This happened last time and suffered through it for a few months. John again was able to stop what he was doing for his customers and assist me to reset it so I could be on my way. Lack of communication, follow through and time management needs to improve. Kudos to John for his willingness to assist me. More
by JCN
Verified CustomerEmployees Worked With
Jennifer and John in Service
June 17, 2019
Sales manager still hasn’t called me I’ve posted on Facebook and google and they asked to call I did . No answer now have number of sakes manger I believe his name is Alex and left messag I’ve posted on Facebook and google and they asked to call I did . No answer now have number of sakes manger I believe his name is Alex and left messages still no answer or return call. We both are driving around with temporary plates and it’s illegal . I need help and no one can even call us. -Christopher gagg More
by Gaggarelli
Employees Worked With
Alex, Joe Migliaccio, Dave Schwartz
June 17, 2019
Goes above n beyond Went in for an oil change. After waiting a couple hours they told me I would have to take a loaner home as they noticed some issues that were prior to Went in for an oil change. After waiting a couple hours they told me I would have to take a loaner home as they noticed some issues that were prior to me purchasing the car (only had the vehicle 3mths). Concerned, they explained everything to me - apparently was a big issue that needed to be fixed ASAP. Within 24hrs I picked up my detailed car with everything better than before with no cost to me other than gas. So blessed to have purchased my vehicle at Maas n just bc of this lil experience it will absolutely make me recommend this dealership to everyone. More
by Kitcatgirl761
Employees Worked With
Jen
June 17, 2019
Best experience ever buying a new Truck!!! There is a manager by the name of Jason who looks like the Brawny Paper towel man. Very gentle and easy going. Always in a loving wonderful mood. I There is a manager by the name of Jason who looks like the Brawny Paper towel man. Very gentle and easy going. Always in a loving wonderful mood. I think he works out a lot. Another Guy who helped was a Manager by the name of Sean Ginley. Awesome, handsome and sexy man! I stop by to get my truck washed just so I can see him. Overall best experience!! More
by SEANGINLEY12
Employees Worked With
Sean Ginley, Jason Rowland
June 17, 2019
Very professional and polite employees They are very professional very polite and very friendly tried to go out of their way to help you means a lot ‘ and in my location it’s extremely con They are very professional very polite and very friendly tried to go out of their way to help you means a lot ‘ and in my location it’s extremely convenient More
by MANOLIS7777
Employees Worked With
John
June 17, 2019
Great service We have been Maus Nissan customers for several years. We have always been treated courteously. Service time estimates are always spot on. There is a c We have been Maus Nissan customers for several years. We have always been treated courteously. Service time estimates are always spot on. There is a comfortable seating area while you wait & refreshments to enjoy. Drew & Katrina are very knowledgeable service reps. More
by Rogue
Employees Worked With
Katrina Atkinson
June 17, 2019
Amazing The whole team went above and beyond to make sure that I was satisfied and happy Russell Cherry was a fantastic salesperson and strived to make sure I The whole team went above and beyond to make sure that I was satisfied and happy Russell Cherry was a fantastic salesperson and strived to make sure I had the best deal and the best vehicle I will be recommended him further to other people More
by amiller061488
Employees Worked With
Russell cherry , Kevin Leon
June 17, 2019
Maus Care service Arrived at my 8am Saturday morning appointment and was still number 11 in line. Took the usual one hour and 45 minutes to complete the free included s Arrived at my 8am Saturday morning appointment and was still number 11 in line. Took the usual one hour and 45 minutes to complete the free included services, oil and filter change and tire rotation. Typically the same time if I drive in without an appointment. Service personnel are pleasant and easy to work with. Thanks John.. 😁 More
by IMBigboy1
Employees Worked With
Don't know John's last name or the person who took all my info at the vehicle. , Carrie Poulsen
June 15, 2019
Great! Great customer service. Very helpful and accommodating employees. Pleasant atmosphere. Will definitely return. Love my new vehicle. If you need a new Great customer service. Very helpful and accommodating employees. Pleasant atmosphere. Will definitely return. Love my new vehicle. If you need a new vehicle go see them. More
by Betsy
Employees Worked With
Cristian Sanchez. , David Maus Jr., Kevin Leon, Anyela Martinez
June 15, 2019
Excellent care! Everybody at Maus Nissan is very friendly. Colby and sales manager Sean went above and beyond to get us into our new Altima SR. Will definitely be ret Everybody at Maus Nissan is very friendly. Colby and sales manager Sean went above and beyond to get us into our new Altima SR. Will definitely be returning in the future and referring people to them! More
by noonan5678
Employees Worked With
Joe Migliaccio, Sean Ginley, Colby Matthews
