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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

September 21, 2024

Always give complimentary customer service and makes you feel like family. Always checks on the customer to make sure they are good and happy with their vehicle or service More

by GABRIELLEREHKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Nick C , Lance Johnson
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Sep 29, 2024 -

Maus Nissan responded

We love our customers, and we're glad that it shows! Thanks for visiting our Service Department at Maus Nissan, Gabrielle! We appreciate your trust, and look forward to serving you again, soon - so let us know if there's anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 20, 2024

I've been going to Maus Nissan for years now and everyone have been very helpful. Mary is one of my favorites for service. More

by twiliams71175
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, John Thorne, Anyela Martinez
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Sep 22, 2024 -

Maus Nissan responded

T Williams, we love our customers, and are glad that it shows! Mary is phenomenal - thanks for recognizing her! We are thrilled that we were able to show you we care, and we look forward to serving you for years to come, so please let us know if there's ever anything we can do for you! Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 20, 2024

A very good customer experience. Very helpful and very courteous. A very nice and pleasant experience. More

by jerrystophel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Sep 22, 2024 -

Maus Nissan responded

Thank you very much, Jerry! Here at Maus Nissan, we value you as a customer, and appreciate your feedback! We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) . 1138

September 20, 2024

The ONLY reason I continue to have my maintenance service done here is because of my service advisor Mary B. She is caring and most importantly honest. I’ve had other advisors who were less than honest about More

by B
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department, B! We appreciate you taking the time to leave us a review, and thank you for your feedback! Mary does a fantastic job for our guests - thanks for recognizing her. We are disappointed that you've not had better experiences with our other staff, and would like to learn more about what happened, so that we can address your concerns, and improve the service we provide. Please contact us directly if you have any other questions, and we'll be happy to help, as there is not enough information here to be able to identify and reach out to you. Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 20, 2024

Everyone is always super nice and professional. My family will be a customers for life. More

by dcasargent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
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Sep 22, 2024 -

Maus Nissan responded

We love our customers, and we're glad it shows! Congratulations on the purchase of your brand new Z from us at Maus Nissan, Sargent family! Thank you for your trust, your kind words, and the 5-Stars! We are thrilled that you are so happy, and we look forward to serving you for life! Please, let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

They do a great job they are polite, professional and they keep me informed on my vehicle they get you in an out in quickest time it’s family love Maus More

by Kosbab7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and are glad that it shows! Thanks for visiting our Service Department, Dianne! We appreciate your trust, and thank you for your kind words and 5-Stars! We look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

Tiffany was very helpful and informative. Her customer service and communication is superior and I highly recommend her to other Maus Nissan customers. More

by hhalilic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Sanches, Lance Johnson, John Thorne, Eddie Aguayo, Anyela Martinez, Michael Hassett
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Sep 22, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Hakija! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany is awesome - thanks for recognizing her! We're thrilled that you are so happy, and look forward to serving you again, soon - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

Naca and the staff are awesome is great! Don't like the wait, but you have to have patiences. More

by anchll2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
Report | Print
Sep 22, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Anessia! We appreciate your trust, and we thank you for taking the time to leave us a review. Naca does an amazing job taking care of our guests - thanks for recognizing him! We're thrilled that you are so happy, and look forward to serving you again, soon - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

Exactly met my expectations that John set up front. John is transparent which is appreciated More

by deb.vincent
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Sep 22, 2024 -

Maus Nissan responded

John is one of our best, and his customer's are too! Thank you for visiting our service department at Maus Nissan, Debra, and thank you for your kind words. We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank for being a part of our Maus Family, and have a blesse day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

The advisors are great there. The technicians and staff keep my car running like its brand new! More

by JKOHL58.JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson
Report | Print
Sep 22, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your kind words and 5-Stars! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family - that's the #MausDifference! We look forward to serving you again, soon - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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