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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
2,696 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,698 reviews

June 28, 2021

Maus dealership was extremely friendly and very helpful and knowledgeable More

by ljkil2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, JD Castle, Alanna Lee, Patrick Hennagir
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Jul 02, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, ljkil2000! We appreciate your trust, and thank you for the 5-Stars! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

Helpful
June 27, 2021

Great customer service, friendly, clean and I would also recommend to a friend 😀 More

by ardnas36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Castle, Ron Caltigirone
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Jul 02, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, ardnas36! We appreciate your trust, and thank you for your recommendation! We are very pleased that you are so happy, and we look forward to serving you and your friends for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
June 27, 2021

Always accommodating and friendly they had an appointment time I needed and service was performed quickly. My car always comes back cleaner then I brought it. I feel safe that they check for recalls and comp More

by Colleen Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Jul 02, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Colleen! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
June 27, 2021

It’s always a pleasure doing business with the Maus Family. Everyone in every department takes pride in the job. More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust, P! We appreciate your continued business, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience- thanks for recognizing us! We are very pleased that you are so happy, and we look forward to serving you again, for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
June 25, 2021

My check-in tech (Lance Wallace) went above and beyond to make sure my car was ready to take a long road trip, even down to my wiper blades ! I can't say enough how he made sure i would be safe !! My car di More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
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Jul 01, 2021 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Cheryl! We appreciate your trust, and we thank you for your kind words. Lance Wallace does a phenomenal job serving our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

Helpful
June 25, 2021

The greatest dealership in the world I was stunned at the level of it all from star to finish a great day at Maus thanks to my salesman Nick and Drew made me feel like family I just lost my wife and they new More

by delia1958.1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Castle
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Jun 30, 2021 -

Maus Nissan responded

First and foremost- our deepest condolences on the loss of your wife. God bless her, you, and your whole family. That being said: Congratulations on the purchase of your new vehicle from Maus Nissan, delia1958! We appreciate your trust, and we thank you for taking the time to share your experience. Nick and Drew both do an amazing job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jul 03, 2021 -

delia1958.1958 responded

Thanks to Capt Bruce Radio show he said and I Qoute they at Maus Nissan will Treat you right and like Family and he Was Not Lying About That Greatness is at Maus Nissan of Port Richey Fantastic.And the Maus Family Stay Blessed.

Helpful
June 25, 2021

John always provide excellent service. I am very satisfied and pleased More

by rocky32366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, rocky32366! We appreciate your trust, and thank you for the 5-Stars! John does a phenomenal job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

Helpful
June 25, 2021

John was.very nice and did all I wanted to be done I hope you appreciate him.! More

by Arieslillian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Arieslillian! We appreciate your trust, and we thank you for taking the time to leave us a review. John does a phenomenal job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

Helpful
June 23, 2021

Service today was excellent. Timing was not. Had a 9am apppointment that was told would take 1-1:30 hours and it took 2:30 hours. Need to speed up delivery times for customers. Thanks. Greg More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department today at Maus NIssan, Greg! We appreciate your trust, and we thank you for leaving us a review. We will look into what might have caused any delays, and have a service manager reach out to you. If you have any other questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you for brining this to our attention, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jun 23, 2021 -

Greg responded

Paul. What needs to happen is that if you are running late in the service dept., the customer needs to be informed. Most people understand delays if there is a good reason. Delays such as weather, parts that are not readily available, recalls that take more time than anticipated are good reasons for a delay. Love the car and loved talking to our salesman Daniel once again. He’s a great kid. More communication will help people understand any unusual delay. Thanks much. Greg

Helpful
June 22, 2021

Elizabeth was the greatest sales lady ever ever . She gave me all the information I need ed to make And enjoyed her The way she explained everything More

by ricardo.nunez18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
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Jun 22, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new Nissan Frontier from Maus Nissan, Mr. Nunez! We appreciate your trust, and we thank you for your kind words. Elizabeth does a great job for our guests- thanks for recognizing her! Please let us know if there is ever anything we can do for you- and next time, we'll earn that 5th-Star! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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