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Maus Nissan of Brooksville

Brooksville, FL

4.6
418 Reviews
At Maus Nissan of Brooksville, we're more than just a car dealership in Brooksville. We're also members of the greater New Port Richey, Ridge Manor and Spring Hill communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Nissan sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
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15220 Wiscon Rd

Brooksville, FL

34601

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Showing 418 reviews

October 04, 2024

The people that work in this location are horrible they have absolutely no kind of customer service they are untrustworthy they are nothing but a bunch of crooks this was by far the most horrible experienc More

by justinamartinez1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Selway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, shawn, Nathan
October 04, 2024

We were told Maus only uses LOW interest rates and showed us. When we finised our contract our interest rate is 6.9 More

by fbskinner5600
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Derion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our sales lady was more than excellent.
October 04, 2024

Decent experience. Only downside was that had incorrect apr, monthly charge and wrong amount of months. Also was incorrectly informed about the Nissan connect app. I ha More

by coop2626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Wilkes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Bentley
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

They got to me they fixed my problem they got everything together I'm happy with my service I had to go back twice for them to make adjustments but it's worth it More

by thedon461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her name was Charity, Brandon Polise
October 01, 2024

Service department was excellent. Kristian was terrific. Service was quick. Updates were great. Thank you More

by LHOMEWOOD55
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The premises are very clean and modern. All of the people who work there are pleasant and knowledgeable. More

by BOBBIESHIELDS424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Khamphoumy
October 01, 2024

Serena was great. She was professional, knowledgeable and friendly making the entire experience very pleasant. More

by JBATTOE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarena Cregger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

I purchased a certified vehicle and after 3000 miles it needs brakes, the car has less 25000 miles on it, something is definitely shady and no one wants to take responsibility. More

by derekseibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charity
September 28, 2024

Accomplished everything to our standards, definitely recommend, went over and beyond for us, family at heart More

by regina.hampshire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Jorgensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Wilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace 10 Star
September 27, 2024

Extremely professional and prompt. Service actions were explained in detail and completed in a timely manner. Vehicle was returned to me.spotless inside and out! More

by bnarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sieverts
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