Maus Nissan of Brooksville

First time using the service center after my car purchase. Super easy, walk through with me answer any questions I’ve had, talk through and make sure everything was understood! Had a tire replaced t purchase. Super easy, walk through with me answer any questions I’ve had, talk through and make sure everything was understood! Had a tire replaced through warranty ,wasn’t a long wait. Good work! More

2 hours for an oil change is ridiculous! Why why why why why why why Why why why why why why why More

I like the dealership, the people there are pleasant to work with, always friendly, always smiling, I like that. I purchased a 2023 Nissan Pathfinder with less than 20,000 miles on it. Plenty of Pros at th work with, always friendly, always smiling, I like that. I purchased a 2023 Nissan Pathfinder with less than 20,000 miles on it. Plenty of Pros at this dealership, my only con would be whoever cleans your cars. Mine was visibly dirty everywhere, inside and out. This seems to be a staple in the car industry today. How can you charge me for a fabric and paint protection service that apparently was applied over a dirty vehicle. Not a fan of this practice. Two rather large stains in the carpet in the passenger area, did you just scotch guard over that? More

Overall I’ve had good experiences when getting my car serviced. The wait time for the oil change wasn’t to bad but waiting for the car to get washed when it’s done takes too long, it was longer then the serviced. The wait time for the oil change wasn’t to bad but waiting for the car to get washed when it’s done takes too long, it was longer then the wait for the oil change. More

While waiting received text indicating it was recommended that I get additional maintenance done totaling $700. One of them being replacing brake fluid which is recommended at 30,000 miles not 14,000. This i that I get additional maintenance done totaling $700. One of them being replacing brake fluid which is recommended at 30,000 miles not 14,000. This is a crock of xxxx. Most disheartening thing a elderly person probably agrees to this dishonest practice. Your dealership should be ashamed of themselves for this SCAM!! More

Chris was great and I will come back to do business with him in the future. him in the future. More

Highly efficient. They have teams of service people scurrying around like ants to take care of customers as quickly as possible.. They have teams of service people scurrying around like ants to take care of customers as quickly as possible.. More

Pleasant people to work with. Would recommend to people who want to buy a Nissan to definitely go to Maus Nissan. Would recommend to people who want to buy a Nissan to definitely go to Maus Nissan. More

My service was absolutely great an understanding highly recommend my service advisor. Will be coming back. recommend my service advisor. Will be coming back. More

Car goes in for oil change no check engie light on then miraculously service said it went on while in the shop i dont trust this dealership this is the second time first visit they tried to tell me that my miraculously service said it went on while in the shop i dont trust this dealership this is the second time first visit they tried to tell me that my filters and belt were needing replacement when I just replaced both the engine and cabin filters weeks prior as well as belt weeks prior what a joke. They are trying to squeeze their customers for service fees so i will just drive farther and get it serviced at another nissan dealer. More