Maus Nissan of North Tampa

It took twice as long too get service done than was told at time of arrival. at time of arrival. More

I drove 40 miles each way from my friend’s home in Lakeland to get to the dealership. I had 4 minor problems. First, my truck came with only 1 key fob. After many phone calls they finally sent the Lakeland to get to the dealership. I had 4 minor problems. First, my truck came with only 1 key fob. After many phone calls they finally sent the second fob to my home in Michigan. It took them 2.5 hours to program the new fob. Second, the “miles to empty” gauge has been reading “800 miles to empty.” This is impossible in a truck with an 18 gallon tank that gets 25mpg. I was told they could find nothing wrong, and there were no software updates. Third, a piece of trim that had broken off before I took possession of the truck needed to be replaced. The service department said that was a sales department problem, and service would not take responsibility. Finally, the gas cap keeps falling apart. I was told the replacement was “out of stock” and I should come back the next day. I told service that I was driving back to Michigan the next day, and asked if they could send it to me. I was told “We don’t ship parts.” Great service, Maus Nissan. More

I been going to Maus Nissan for 4 years what I like they very thorough and send me pictures and advice of what need to be done or if it can be done on the next visit they also offer financing just as a opti very thorough and send me pictures and advice of what need to be done or if it can be done on the next visit they also offer financing just as a option. The service man Lance very attentive and kept communication with me. I recommend Maus Nissan to everyone love you guys service More

Great customer service. I recommend this location to everyone. I appreciate them and happy that I travel from Riverview to them I recommend this location to everyone. I appreciate them and happy that I travel from Riverview to them More

Wanting to know if I have an extended warranty no follow up from Justin. My car was dirtier than when I brought it in. Had a black finger print on the top and my side was dirty. Feel like if I don’t get the up from Justin. My car was dirtier than when I brought it in. Had a black finger print on the top and my side was dirty. Feel like if I don’t get the normal treatment unless I spend hundreds of dollars at the dealer ship when I go for my oil change. It’s nuts. More

Muy buen servicio muestra todos desperfectos de tu vehículo en foto comprueba detalle de tu vehículo y no te hacen cambiar pieza que están buena vehículo en foto comprueba detalle de tu vehículo y no te hacen cambiar pieza que están buena More

Everything was fast n perfect the gentleman JUAN was very good he explained everything that needs to be done he was excellent very good customer service good he explained everything that needs to be done he was excellent very good customer service More

Very professional and efficient. Aims at trying to satisfy the customer. Definitely would recommend this company. Aims at trying to satisfy the customer. Definitely would recommend this company. More

Jasmine at Nissan helped me purchase my new car that I love very much it was a pleasure working with her love very much it was a pleasure working with her More

I came in for an oil change and rotation and Connor went the extra mile to ensure a service I needed was still under my extended warranty. Otherwise I would not have gotten the service at Maus Nissan. He ma the extra mile to ensure a service I needed was still under my extended warranty. Otherwise I would not have gotten the service at Maus Nissan. He made the experience exceptional even when I had to wait longer than anticipated. More