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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,505 Reviews
Call Service Center (727) 999-6287

1,505 Reviews of Maus Nissan - Service Center

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May 09, 2024

Muy atentos tienen al tanto de todo lo que se valla hacer y lo hacen lo más pronto posible More

by Pulido17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Pulido17, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan. If you're ever in need of more help, please let us know!

Helpful
May 08, 2024

Great service. Caring people. polite and efficient service.. wash my car had a record of my service. I was very pleased.. More

by TBOSARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Tbosard, we're glad to hear you enjoyed your visit. Tbosard, thanks for taking the time to leave a review.

Helpful
May 07, 2024

Very responsive and transparent through the whole process. Communication was proactive and all concerns were addressed. More

by gregtzh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Young
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May 11, 2024 -

Maus Nissan responded

Gregtzh, we're happy you found our staff to be so supportive during your experience here at Maus Nissan. We hope to see you soon!

Helpful
May 07, 2024

Very polite and informative. I also love that they have a glass team called AGP ready to help with windshield replacements More

by Jamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James with the long beard
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May 11, 2024 -

Maus Nissan responded

Hi Jamond! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 07, 2024

Tried to take advantage of me and up charge me every type of way when I already know what I’m doing because I am mechanically inclined More

by gabby62303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milton
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May 11, 2024 -

Maus Nissan responded

Gabby62303, we regret to hear that you feel as though we tried to take advantage of you. We follow Nissan's guidelines when suggesting what your vehicle needs to keep in tip top[ shape. If you choose to or are mechanically inclined then by all mean you are welcome to do the work your self. If you care to discuss further please feel to reach out.

Helpful
May 07, 2024

Miss Mary is out of this world. She continuously delivers outstanding customer service time and time again. I'm extremely busy person so my time is very valuable. She always make su More

by brittani2031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Brittani2031, Mary strives for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan. We look forward to your next visit! Take care!

Helpful
May 07, 2024

Great service! Amazing staff they made sure all my concerns were addressed adequately. Thank you so much! More

by sandy.g06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Maus Nissan responded

Sandy.g06, we are so happy to read such a great review about Maus Nissan! Thank you again for leaving us this response!

Helpful
May 07, 2024

Milton Young V is an excellent service writer, listened attentively and explained what was to be done. His knowledge of tech was of great help. More

by CHETNDUANE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Vulcanoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Young V
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May 11, 2024 -

Maus Nissan responded

Chetnduane, we really appreciate your feedback! Thank you, and have a fantastic day!

Helpful
May 07, 2024

Continually tell me I need stuff that advisor said was good. Ie: filter and it happens everytime. Only use them for the maus care oil change. Can't stand this dealership. Even asked not to send this!! More

by kendra.andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk and don't care
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May 11, 2024 -

Maus Nissan responded

Kendra, we can see that you unhappy with your service, and the extra emails- we apologize for any frustrations. We are having Service Management review your visit history, and they will be reaching out shortly to see if there is anything they can do to make things right. If you have any questions, please don't hesitate to ask. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
May 07, 2024

Liked the dealer. Treated me well.Will go back.Thanks.liked what I bought.Will be back More

by Marilyn Moncada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheri Mongillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom & sal did very well.
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May 11, 2024 -

Maus Nissan responded

Hi Marilyn Moncada, thank you so much for your positive comments about Maus Nissan! Thank you again for leaving us this response!

Helpful
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