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Max Ford of Harrisonville
Harrisonville, MO
1,749 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,749 reviews
November 22, 2019
State inspection I asked for a repair quote to be emailed to me after the inspection. I never received a quote or additional information regarding the requested quote. I asked for a repair quote to be emailed to me after the inspection. I never received a quote or additional information regarding the requested quote. More
by okstaterob
Verified CustomerEmployees Worked With
Service Department
November 22, 2019
Very good experience Clint went out of his way to negotiate a fair price. Also stood in the rain to show all the features inside the cab of the new truck Clint went out of his way to negotiate a fair price. Also stood in the rain to show all the features inside the cab of the new truck More
by jerndebb
Employees Worked With
Clint in sales
November 21, 2019
Fix flat tire and replace lug nuts I like a lot of the total experience. Just when it comes to service issues. They seem to be slow in getting the task done. I am single and live 15 m I like a lot of the total experience. Just when it comes to service issues. They seem to be slow in getting the task done. I am single and live 15 miles from the dealership, so dropping vehicle off is not an option for me. More
by CLAY8989
Employees Worked With
Eli Barker
November 18, 2019
Service The service department was great to work with. They were quick and on time. The other staff members were always there to help if needed. The service department was great to work with. They were quick and on time. The other staff members were always there to help if needed. More
by tlbrown0815
Employees Worked With
November 16, 2019
Above and beyond excellent service. I brought my car in at 830a needing oil change and inspection. I had an appt on the Harrisonville Square at 10a. The car was not finished by 945a so i I brought my car in at 830a needing oil change and inspection. I had an appt on the Harrisonville Square at 10a. The car was not finished by 945a so i asked about expected finish. Instead of having me cancel my appt. Ryan offered to drive me to my appt.(I'm sure thats not in his job description). He took me and picked me up and i was grateful not having to reschedule. When we arrived back Andrew talked to me about problem with my car. He ordered part and shortly thereafter it was ready to go. Then it was pay the bill time. The oil change was reasonable the part to fix the car was reasonable but the labor was outrageous for the time they actually worked on the car. I went to license bureau got new plates and returned to Max Motors. I found Andrew and he was kind enough to put new plates on for me. Excellent customet service. More
by BETHANNDAVIS1
Employees Worked With
Ryan Stotle, jj, and andrew
November 15, 2019
Amazing!!! Great place too purchase a car 5 stars!! Wonderful customer services and excellent prices . I most definitely recommend Max Ford they have a wonderful Great place too purchase a car 5 stars!! Wonderful customer services and excellent prices . I most definitely recommend Max Ford they have a wonderful employees! More
by zayazay0715
Employees Worked With
Eli Barker
November 14, 2019
Awesome place to get service! Great customer service and really great rates! The only place I will take my 16 Mustang to for regular servicing! Will definitely get our next vehicle Great customer service and really great rates! The only place I will take my 16 Mustang to for regular servicing! Will definitely get our next vehicle from them too! More
by COCODAWN
Employees Worked With
Other Employees :
Service manager, Jason Caley, Eric Saunders, Howard Lonsdale, Frank Ferguson
November 14, 2019
Amazing As Usual Alan and I have become buddies... he's Awesome, and is a great help, and very informative! Because my Ford Edge has been a problem for me, he has wor Alan and I have become buddies... he's Awesome, and is a great help, and very informative! Because my Ford Edge has been a problem for me, he has worked extensively to always make it right. More
by MICHELE.A.HESS
Employees Worked With
Alan in the Service Dept.
November 14, 2019
GREAT!! Fast & Efficient!! Couldn’t have ask for a better experience. Tim did everything he said he would and more!! Very happy with my purchase!! Everyone Fast & Efficient!! Couldn’t have ask for a better experience. Tim did everything he said he would and more!! Very happy with my purchase!! Everyone very friendly!! More
by knobbycreek1
Employees Worked With
Tim Bailey
November 13, 2019
Flat tire, Flat tire Came in with a flat, I was told it was fixed. I woke up the next morning to a flat. First and only not so good experience. Normally these folks dese Came in with a flat, I was told it was fixed. I woke up the next morning to a flat. First and only not so good experience. Normally these folks deserve 6 stars.... More
by TODD.BASS
Employees Worked With
Service Dept
