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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews

892 Reviews of Max Ford of Harrisonville - Service Center

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December 14, 2020

Overall it was a very good experience, and Travis took care of me. We did had a few hiccups during the service, and the reason for 5 stars is because of the manor in which they handled those challenges. I More

by larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you so much for your high rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 14, 2020

Was to have safety inspection and that did not happen . When told I was done , I asked about Inspection , said they missed it and would do it then . So waited again they came out said it was done . So I More

by TRUCKCLASSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
December 12, 2020

Great communication with me. Took care of my needs in a timely, efficient manner. I will definitely return and give Max Ford of Harrisonville my business! More

by HCAROLANDTONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 15, 2020 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! If there is anything else we can do to assist you, please let us know. We appreciate your business and look forward to seeing you again soon. Take care!

December 08, 2020

Love coming here, everyone is so nice and helpful. Everything goes smoothly each time. Highly recommend if your looking for a service area that's quick and affordable. More

by florchapa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon
Dec 09, 2020 -

Max Ford of Harrisonville responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. We appreciate your business and look forward to seeing you on your next visit.

December 03, 2020

Worked with Damon in the Service department. Great customer service. Worked with us when we had warranty work done to our truck by providing a rental and made sure we were taken care of. More

by CARPENTERCD0307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon in the service department
Dec 08, 2020 -

Max Ford of Harrisonville responded

We are happy we could make your experience a positive one! We hope to be of service to you again. Take care!

November 30, 2020

Had new tires installed. Did a price match without arguing. Service dept very nice and helpful. 2 mechanics went out of there why to help me find my old tires my husband was keeping. More

by NANCILAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Coty M. And another service tect. I wish I would of got his name.
Dec 03, 2020 -

Max Ford of Harrisonville responded

Thank you for your feedback! We strive to provide excellent customer service and happy you had a pleasant experience. We look forward to seeing you again soon!

November 27, 2020

Such a great group of service folks. Special thank you to Andrew McMillin super knowledgeable and answers all your questions. Will be back on next service. More

by mikenbckc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew McMillin
Nov 30, 2020 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! If there is anything else we can do to assist you, please let us know. We appreciate your business and look forward to seeing you again soon. Take care!

November 21, 2020

Service was prompt and friendly. Always know I'm going to be taken care of. Wouldn't hurt for employees to do some masking in today's environment. More

by JWMSHP456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Max Ford of Harrisonville responded

Thank you for your honest feedback about your experience with us. If there's anything else we can do to assist you, please let us know. We hope to see you again soon!

November 20, 2020

I have had parts on back order for months. When I call about it no one can find any info about me or my parts. Kind of disheartening More

by rwills2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept only
November 18, 2020

The service here has always been very good! It is always a pleasure to go there and deal with them. When I have had issues, always minor in nature, they were always handled in a good way. More

by CROSCOELECTRICAL
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 20, 2020 -

Max Ford of Harrisonville responded

Thank you for sharing your positive experience. Please let us know if there is ever anything else we can do to further assist you and your automotive needs. We hope to see you again soon!

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