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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews

892 Reviews of Max Ford of Harrisonville - Service Center

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December 16, 2019

Oil change and new battery Had a comfortable place to wait and watch tv. Everything was completed. I needed help to get the information screen current and a service fellow fixed More

by Nadine Bracken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t know anyone except Karen.
Dec 18, 2019 -

Max Ford of Harrisonville responded

Nadine Bracken - We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

December 16, 2019

Replacement of my navigation module. Installation of my navigation module solved the problem I was having with the navigation screen and the blue tooth function. Every thing is working p More

by Larry T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan , Eli Barker
Dec 18, 2019 -

Max Ford of Harrisonville responded

Larry T - Thank you for taking the time to rate your experience. If there's anything we can do, please let us know. We hope you have a great day!

December 13, 2019

AWESOME as always. Max Ford does a GREAT job, and cares about the customer. VERY Happy..Have done business there for several years, and will continue.. More

by JRS167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Hamilton, a GREAT service adviser..
Dec 13, 2019 -

Max Ford of Harrisonville responded

JRS167 - Thank you for taking the time to rate us. We're glad we could be of assistance, and we're always happy to help if there's anything else you need. See you again soon!

December 12, 2019

Great place! Best customer service! Easy to work with got me in and out! Would not go anywhere else and friendly staff made the transaction very very easy. Will recommend! More

by jgiess34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Giess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Max Ford of Harrisonville responded

jgiess34 - Thank you for the excellent review. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

December 09, 2019

130,000 MILES I was a little early, I honked, the door went up, I drove in. After that, Alan took charge and I went to the waiting room where there is a TV, coffee, More

by CHRISWYRICK2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 09, 2019 -

Max Ford of Harrisonville responded

CHRISWYRICK2015 - Thank you for the 5-star rating. We're happy to hear your service went well and hope to be of service to you again. Take care!

December 06, 2019

Excellent As always we received excellent service and the upmost professional personnel. They do a great job in checking everything. This is an outstanding deal More

by BEVYJOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Nichols. Tim Bailey.
Dec 09, 2019 -

Max Ford of Harrisonville responded

BEVYJOS - Thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

December 04, 2019

Good people Always a good experience, but when waiting for oil change, shouldn't take over 1 1/2 hours to sit and wait! That's a long time for an oil change! More

by FIREBABE507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Barker
Dec 05, 2019 -

Max Ford of Harrisonville responded

FIREBABE507 - Thank you for taking the time to rate your experience. We hope to be of service to you again. Take care!

December 02, 2019

service friendly Worked with me with my schedule. Answered all my concerns and questions. Helped with some warranty issues that I will have to address this Spring. More

by SHIELDSCWMSC
Recommend Dealer
Yes
Employees Worked With
Stephen in service dept and cashier
Dec 02, 2019 -

Max Ford of Harrisonville responded

SHIELDSCWMSC - We are happy we could make your experience a positive one. Thank you for taking the time to rate us and we hope to see you again soon!

November 29, 2019

Pssh unreal Scheduled service online they said they didn't know I was coming in. The service Bay was blocked I had to park on the side of the building. They didn' More

by kwisdom18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dec 02, 2019 -

Max Ford of Harrisonville responded

Thank you for your feedback. We have shared all the details of your response to management. We do take great pride in our customer experience and am sorry for any miscommunications.

November 28, 2019

Better the last time! Service Desk and payment area folks are amazingly awesome! I do have oily hand prints all over my car and oil on my bag where I brushed the front of More

by afin820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Collard
Dec 02, 2019 -

Max Ford of Harrisonville responded

afin820 - Thank you for taking the time to rate your experience. We will share your feedback with our service department. If there's anything we can do, please let us know. We hope you have a great day!

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