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Max Ford of Harrisonville - Service Center
Harrisonville, MO
892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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892 Reviews of Max Ford of Harrisonville - Service Center
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June 04, 2019
Nice people Dropped truck off the night before. They called the next morning to explain what work was being done. Picked truck up next day. No issues Dropped truck off the night before. They called the next morning to explain what work was being done. Picked truck up next day. No issues More
by tonyledington
Verified CustomerEmployees Worked With
Stephan
May 31, 2019
Normal 5000 mile service I like the ability to schedule on line. The service department provided excellent and timely service. I was able to work in the show room on my comput I like the ability to schedule on line. The service department provided excellent and timely service. I was able to work in the show room on my computer while waiting that allowed me to use my time effectively. More
by kldmd
Employees Worked With
I don’t know the names of the people that I interacted with in the service department.
May 27, 2019
Service Great people, great service, nice facility. I always feel like I'm getting honest and dependable service when I bring my vehicles to this dealer. Great people, great service, nice facility. I always feel like I'm getting honest and dependable service when I bring my vehicles to this dealer. More
by WCLARK
Employees Worked With
Clint Seaman and Alan Hamilton, great guys!
May 27, 2019
Best of everything you need in a dealership Very dependable service department that address the customers problem and gets the issue resolved. The veteran techs is what keeps me coming back to t Very dependable service department that address the customers problem and gets the issue resolved. The veteran techs is what keeps me coming back to them. Good job More
by groni50
Employees Worked With
Alan Hamilton,Karen, Travis, Richard,
May 24, 2019
Fast and courteous service I was in and out in a Tim Eyman we. They kept me updated on what needed to be done and completed it promptly. Very good service. I was in and out in a Tim Eyman we. They kept me updated on what needed to be done and completed it promptly. Very good service. More
by vlmurrow
Employees Worked With
Allen
May 24, 2019
Warranty work I have had good and bad experiences at Max Motors. The bad has always been resolved in some way. This time my wife's explorer need extended warranty w I have had good and bad experiences at Max Motors. The bad has always been resolved in some way. This time my wife's explorer need extended warranty work to fix a developing oil leak. We got a loner scheduled and things began to get fixed. Now I didn't ask but we have MBPI. The explorer has an actual 0$ deductible. I attempted to explain this to the service department and was told to call MBPI direct. The question is can you not see that considering a call to check the coverage has to be made? Also our paperwork lists the expiration as 8/19 when it's actually 8/20. Overall a very minor issue. Also they fixed a few random things that were not originally scheduled to be fixed so we were actually very happy with that. The last thing is there was 0 paperwork given to my wife for our records. I was at work and couldn't be present to ask. So we have a bit of concern as to paperwork being altered before we get it in the mail. Thanks, David Butt More
by PECFIREMEDIC
Employees Worked With
I appologise im terrible with names, Jason Caley
May 24, 2019
Great service. I came in for an oil change and it was fast and my car is running much better now. They also found horrible looking filters and one of them had a hole I came in for an oil change and it was fast and my car is running much better now. They also found horrible looking filters and one of them had a hole. They brought them out to to show them to me and replaced them and my wipers, which were destroyed from the ice this past winter. 10 out of 10, would return again. More
by lindsaytransform
Employees Worked With
May 23, 2019
disappointing When you purchase a 2019 truck and the front passenger floorboard carpet consistently stays wet and they say there is nothing they can do as it's comi When you purchase a 2019 truck and the front passenger floorboard carpet consistently stays wet and they say there is nothing they can do as it's coming from the air conditioning something located right above the passenger's feet and with high humidity days if you run the air on low it will build up condensation, and it has no where to go but in the floorboard. I can't set anything in the floor such as my wife's purse as it gets wet. This frustrates me. It's going to make the carpet stink and become moldy and ruin the floorboard over time. I would like something figured out and/or done about it. More
by tonyaschmitz42
Employees Worked With
Travis
May 21, 2019
Not impressed this time I was not really impressed this time was not asked if i wamted a new tire was not explained what they found out about thr warranty on my tire just sat I was not really impressed this time was not asked if i wamted a new tire was not explained what they found out about thr warranty on my tire just sat and waited and then was told a new tire was out on my car without my ok. More
by KRBJDJ
Employees Worked With
Travis
May 21, 2019
Greatest Service Awesome services! Eli is the best! He answered my questions and he kept my payments exactly where I wanted them. I recommend him for the purchase of a Awesome services! Eli is the best! He answered my questions and he kept my payments exactly where I wanted them. I recommend him for the purchase of a new or used vehicle. Thank you Eli More
by IDALAVALAIS
