Maxon Buick GMC

Excellent Service The service at Maxon Buick GMC is the best service station I've been to. The service is thorough, accurate and the wait isn't long. The service at Maxon Buick GMC is the best service station I've been to. The service is thorough, accurate and the wait isn't long. More

Couldn't ask for a better dealership/sales staff Came in to see if I could get in to a new vehicle for what they offer online and Gabriel Senkiw my sales personal explained exactly how to qualify for Came in to see if I could get in to a new vehicle for what they offer online and Gabriel Senkiw my sales personal explained exactly how to qualify for the deal they offer on TV and couldn't have done a better job doing it I left with a Buick Encore for myself and will be picking and GMC Terrain up for My wife! Thank you Maxon Buick GMC More

Tires on and paint on driver door I changed out the OEM tires to a different size. When I picked up the truck the mechanic said the tires run the wheel wall. Me being a noob I drove aw I changed out the OEM tires to a different size. When I picked up the truck the mechanic said the tires run the wheel wall. Me being a noob I drove away and was told later that I should have never been allowed to leave with improper fitting tires on my truck. Secondly the paint on the door was scratched when I bought it and they said no problem they will fix it and you won’t notice. Well they repaired it and it looks like a inch raised wiggly line on my door More

Excellent service The job was well done the people was polite and professional will always bring my car there to be service and comfortable waiting room and advisor The job was well done the people was polite and professional will always bring my car there to be service and comfortable waiting room and advisor explain everything More

Engine light on It took 3trips to diagnose the problem. So far it’s ok. Was given a loaner car. The sales staff is excellent. The wait time in service needs to be It took 3trips to diagnose the problem. So far it’s ok. Was given a loaner car. The sales staff is excellent. The wait time in service needs to be shorter More

Disappointed It was my second service visit and the salesman preceded to tell me that it was going to cost me $39.99 for my oil change. I questioned him why, he to It was my second service visit and the salesman preceded to tell me that it was going to cost me $39.99 for my oil change. I questioned him why, he told me that I had used 4 visits already. He told me I am no longer going to get the free oil changes since the dealership was sold. I feel that the original agreement should be grandfathered in since my vehicle was purchased before the sale. If going forward you want to change the policy to 4 free oil changes so be it but I should not be penalized due to the sale of the dealership. More

Wonderful Service The service I recieved from Sharon and Brad in the Service department was great. Talking with them was so nice. I felted like i knew both of them for The service I recieved from Sharon and Brad in the Service department was great. Talking with them was so nice. I felted like i knew both of them for years. It was a pleasure talking and laughing with both of them. Good customer service is very important at any business or company. Which Brad and Sharon showed great customer service. " Give them a raise" Lol Sincerely, Lisa Boyd More

Amazing experience! This dealership was extremely welcoming and open to any questions asked about the cars that were looked at. Amazing experience buying a car at this de This dealership was extremely welcoming and open to any questions asked about the cars that were looked at. Amazing experience buying a car at this dealer! Thank you so much for the help! More

Lack of professional service Asked for a loaner - I was told no problem. Next day I call at 10 am advised I was working I’d pick up loaner at 4pm. I was told it would not be a p Asked for a loaner - I was told no problem. Next day I call at 10 am advised I was working I’d pick up loaner at 4pm. I was told it would not be a problem. I arrived at 4:15 - no loaner. The young lady stated to call a person who was supposed to return loaner when I arrived. One of your service managers was kind enough to assist and get me a loaner. Upon return and pick up of my vehicle - my car was blocked by other cars - I waited 20 mins in my car had to go back in because they moved 1 car and forgot about others and fogot I was waiting. Lastly I asked to have my tires rotated - they didn’t do it ! More

No need for an appt you wait anyway Had an appt for 8:30. My car was not ready until 12. It took 4 hours to change the oil and rotate the tires. Tire pressure was very low. But tech said Had an appt for 8:30. My car was not ready until 12. It took 4 hours to change the oil and rotate the tires. Tire pressure was very low. But tech said nothing was wrong with the tire 2 hours later it needed air. More