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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.6
1,268 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,268 reviews

May 03, 2024

I ordered my F150 online and from start to finish Nick Pohl made the process a breeze. I would definitely recommend the dealership and the salesman to anyone interested in a new Ford. More

by Mandmhornung
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Pohl
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Helpful
May 03, 2024

Loved the no pressure sales, smooth process and pleasant experience! Quickest purchase ever. Thank you Anthony! More

by Stlrivenbark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 03, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We're thrilled that Anthony provided you with a pleasant sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 02, 2024

They had my truck ready pretty fast Satisfied with the service this time John Sullivan is an excellent service manager. More

by Ojeda1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sullivan, Greg Kimball, Steve Cargo
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Helpful
May 01, 2024

Polite, professional people work here who seem happy and interested in helping you get the service needed for your vehicle. The work is completed quickly and is always well done. More

by poetpatriot48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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May 04, 2024 -

Maxwell Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 01, 2024

Excellent Service Team. Get rid of the 15 word minimum if you want honest reviews. More

by Johnanieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
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May 02, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 29, 2024

The service person was trying to get as much money out of me as possible, not very professional was not pleased with his service . More

by Ojeda1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
May 02, 2024 -

Maxwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 27, 2024

I believe the employees who helped me during this car buying process were doing their best to help me get a good deal. More

by Porterhousestk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter in sales, and Diego in finance, Greg Kimball, Steve Cargo
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Apr 30, 2024 -

Maxwell Ford responded

That's great to hear! It's always reassuring to know that the employees are dedicated to helping customers get the best deal possible. We're here to ensure your satisfaction and make your experience with us exceptional every time. Enjoy your new vehicle!

Helpful
April 27, 2024

Zack and Chris were truly a pleasure to work With - got my service plan and oil change quickly and will absolutely be back!! More

by mlm417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Chris
Report | Print
Apr 30, 2024 -

Maxwell Ford responded

It's fantastic to hear about your positive experience with Zack and Chris! We're glad they provided you with great service for your service plan and oil change. Thank you for choosing us, and we look forward to welcoming you back for future service needs. We're here to ensure your satisfaction and make your experience outstanding every time!

Helpful
April 27, 2024

Eddie Sifuentes was awesome! It was so easy to schedule an appointment, test drive the car and get a deal the same day. 10/10 stars!! 🌟 Only deal with him when you come to buy y More

by ash23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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May 01, 2024 -

Maxwell Ford responded

That's fantastic to hear! Eddie at Maxwell Ford provided you with an exceptional experience, from scheduling your appointment to test-driving the car and finalizing the deal all in one day. We'll make sure Eddie gets the recognition he deserves, and we appreciate your recommendation. We're here to assist you and ensure your future experiences are just as great. Enjoy your new vehicle!

Helpful
April 27, 2024

The dealership worked hard to meet my demands on the price. I knew what I wanted for my trade and what I was willing to Pay for the truck. The finance manager was a bit squirrelly and did not give me a More

by Jw52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
May 03, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at brolls@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Bryson Rolls Finance Director brolls@maxwellford.com

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