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Maxwell Ford

Austin, TX

4.7
1,974 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,974 reviews

November 07, 2024

I have been buying vehicles from Jose Ochoa for over the years and never been disappointed. He always takes his time even when he is super busy to make sure you get taken care off. During and after the sal More

by Whitesican81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ochoa , Greg Kimball, Steve Cargo
Nov 09, 2024 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with Jose! Please don't hesitate to reach out to us if there's anything more we can do!

November 06, 2024

The service center was clean and nice. The staff was friendly and helpful. I was impressed with communication and timing. More

by LK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Nov 09, 2024 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

I live in a small town outside of Austin, TX. I drive 30 miles into Austin for any service or maintenance I need on my F150. Jackie is my service advisor at Maxwell Ford and I absolutely love t More

by Cforman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Nov 09, 2024 -

Maxwell Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 05, 2024

U walk in to get info on a vehicle and they try theire hardest to trap u there took 6 hours just for them to figure out I didn’t intro make a deal and they had my keys for my trade in the whole time so I More

by Atxb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Nov 09, 2024 -

Maxwell Ford responded

We are sorry that we could not come to an agreement on price and earn your business. Our advertised price is based on actual transaction data, discounted to ensure we are competitive in the marketplace. Ryan Scott UV Sales Manager ryanscott@maxwellford.com

November 05, 2024

My vehicle was repaired in a timely fashion and friendly staff. The overall experience was Great Service! More

by Floyd Goodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Nov 06, 2024 -

Maxwell Ford responded

Hi Floyd, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

I always receive great service for oil changes and the employees are all very kind and informative. More

by jab0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Nov 07, 2024 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 04, 2024

Excellent customer service . On time with the appointment, they offered coffee and tea, offered a good service. More

by Mayle18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan , Greg Kimball, Steve Cargo
Nov 06, 2024 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

All persons I’ve interacted with seem genuine and have the focus on providing the buyer with a fair price and service. More

by Mburke891
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra, Ed, Greg Kimball, Steve Cargo
Nov 07, 2024 -

Maxwell Ford responded

Hi, thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 02, 2024

They were very helpful. Always trying to get me the car that fit me best, at a fair deal. I felt valued and listened to, and they showed they were great to do business with. More

by Akwelch3492
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana and Mike were both fantastic. , Greg Kimball, Steve Cargo
Nov 05, 2024 -

Maxwell Ford responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 02, 2024

Good dealer, good attention, good and big waiting room different options for cars and suv. More

by anibal Gutierrez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Miller
Nov 05, 2024 -

Maxwell Ford responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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