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Maxwell Ford

Austin, TX

4.6
1,291 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,291 reviews

September 26, 2023

Brought my car in early for a battery swap and was out within 30 minutes. Very fast, friendly and efficient service from the team and Jackie! More

by Lairerica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 28, 2023 -

Maxwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

September 26, 2023

Jacob did a great job keeping me informed of the service progress. The dealership has been in this location for a long time and they will probably be here a long time to come. It’s not very convenient for m More

by Nugent.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ebanks
Sep 28, 2023 -

Maxwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2023

Jackie Wiora is one of the most professional and attentive service writers I’ve encountered. I am always given repair options and up to date information regarding my repairs. More

by victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Sep 28, 2023 -

Maxwell Ford responded

Victor, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

September 26, 2023

Easy to book a service. Fast and efficient checking in and good communication on status of vehicle. More

by tonyparko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Sep 28, 2023 -

Maxwell Ford responded

We are thrilled to have provided you with a fast and efficient service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 26, 2023

Service was Outstanding , Thank’s Again To Mr. Somerville &All Maxwell Ford Nation Sincerely ,Michael EnMartinez More

by Plumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Sep 26, 2023 -

Plumbing responded

Sincerely MICHAEL E MARTINEZ

September 26, 2023

Great customer service. The staff is very attentive to your needs and nice. I came here the end of day to get an oil change. The service was fast with quality. More

by BabyRuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Sep 28, 2023 -

Maxwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

September 25, 2023

Thanks Jason and Kimble! Excellent, expedient, and friendly service. I sold one vehicle and got my other car srlerviced in less than 6 hours. More

by pb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimble Hayes, Jason Ebank, Greg Kimball, Steve Cargo
Sep 26, 2023 -

Maxwell Ford responded

We want to express our gratitude for selecting Maxwell Ford as your dealership of choice. We are delighted to have given you an outstanding sales and service experience at the same time. Furthermore, we appreciate your recognition of Jason and Kimble! It is always gratifying to hear that our staff is providing exceptional service to our clients. Your business and the Five-Star review are greatly appreciated!

September 25, 2023

Easy in, easy out, friendly staff, easy to work with, Megan Moore was very helpful, polite, clear, easy to understand, explained how things would go, answered my questions, made suggestions, followed thr More

by Country Dancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Sep 27, 2023 -

Maxwell Ford responded

It's fantastic to hear about your excellent experience with Megan and our service team. Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 24, 2023

Got my first car! Overall nice experience. Troy was very helpful in showing me the car. He and Djemma helped throughout the process. More

by Dipin Nair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey, Djemma Fivel
Sep 26, 2023 -

Maxwell Ford responded

Congratulations on getting your first car! It's a significant milestone, and we are glad to hear that you had a nice experience. Troy and Djemma's assistance in showing you the car and guiding you through the process is invaluable. Enjoy your new ride and safe travels!

September 23, 2023

Jackie is the best. She always goes above and beyond to take care me when I bring my truck in for service. More

by mercurian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Sep 26, 2023 -

Maxwell Ford responded

We are thrilled that Jackie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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