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Maxwell Ford

Austin, TX

4.6
1,274 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,274 reviews

September 11, 2023

Zach was outstanding to work with. I appreciate the rebuilt transmission, though it took from April to now to convince you to do the right thing. The truck sitting at the dealer for 37 More

by julio59quintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
September 11, 2023

Really polite and very helpful. The oil change was very quick as well. Far better than other oil change businesses I’ve been using More

by Thetipiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter ortiz
Sep 22, 2023 -

Maxwell Ford responded

Thank you for choosing Maxwell Ford! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 11, 2023

Purchased a vehicle that was suppose to be certified. Was told when buying vehicle the price listed did not include the certification. After multiple issues, truck was in the shop to only be told the More

by william D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John, sales man- service dept mgmt team and other sales mgmt team. , Greg Kimball
September 11, 2023

Nice group of people. Fast and friendly service. you will not be disappointed. Ask for Jackie…she will take good care of you. More

by abrown6597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Woira , Greg Kimball, Steve Cargo
Sep 22, 2023 -

Maxwell Ford responded

Thank you for your acknowledgment of Jackie’s professionalism and dedication! It will be our pleasure to assist you again with any automotive services you may have in the future.

September 10, 2023

I had an appointment with Eddie Sifuentes. Eddie was very pleasant. Eddie was aware of what I was looking to purchase. He showed me my options and discussed the differences. We narrowed it More

by lilchocolate64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifluentes
Sep 23, 2023 -

Maxwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 09, 2023

David in parts was outstanding with the purchase of a replacement battery for our Bronco Sport. He saved our trip! Thanks for helping out a fellow Ford parts person. More

by jttwins4me
Recommend Dealer
Yes
Employees Worked With
David
Sep 23, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that David provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 09, 2023

Walter Ortiz is an excellent service advisor. Prompt response to questions. John Sullivan gave good support More

by mcghee.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
Sep 14, 2023 -

Maxwell Ford responded

Thank you for the wonderful review! We are thrilled to have provided you with excellent customer service and are particularly delighted that both Walter and John were able to provide excellent service. We strive to provide excellent customer service so that you can have a great experience every time!

September 09, 2023

I had worked with Eddie, he has a perfect knowledge about the Products and he is very helpful and responsive to all the questions i had. The financing on the other hand was kind of experience. More

by Sascha
Recommend Dealer
Yes
Employees Worked With
Eddie , Steve Cargo
Sep 24, 2023 -

Maxwell Ford responded

We are thrilled that Eddie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 09, 2023

Eddie Sifuentes Helped me in the best way possible. He understood my situation and what I was working with and made the impossible possible. Definitely would recommend getting with him to get your drea More

by Espiriaalexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Sep 23, 2023 -

Maxwell Ford responded

We are glad we could help!

September 08, 2023

David and Jackie were very professional yet so kind and thoughtful to me. Explained everything and made it so easy to get my car all fixed!! More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 22, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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