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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.6
1,274 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,274 reviews

September 01, 2023

Great communication from Zach at each step in the process. The cost, coverage and texting features were Perfect More

by matthewdussling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Pugmire
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Sep 01, 2023 -

matthewdussling responded

Great communication from Zach at each step in the process. The cost, coverage and texting features were Perfect

Helpful
September 01, 2023

Excelente customer service! Service advisor was courteous and efficient. My truck was in for a oil change!! More

by cuellarborjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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Sep 04, 2023 -

Maxwell Ford responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

Helpful
August 31, 2023

Efficient and fast. No xx. Clean and quiet waiting space. Billiards on the TV coffee machine More

by calorie.liner-0l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
young lady name not available
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Sep 24, 2023 -

Maxwell Ford responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
August 31, 2023

Zach is extremely helpful and appreciate his knowledge in repairing my explorer this past week. More

by Staci D
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Sep 04, 2023 -

Maxwell Ford responded

We are thrilled that Zach provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
August 31, 2023

Salesman Eddie Sifuentes was excellent to work with in my car purchase. He has great product knowledge, was very responsive whenever I called him, and he’s a pleasure to work with. An excellent experience! More

by Roger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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Sep 05, 2023 -

Maxwell Ford responded

Thank you for acknowledging Eddie! It is always great to hear when one of our associates is acknowledged for their professionalism. We look forward to the pleasure of assisting you again!

Helpful 1
August 31, 2023

Organized Intelligent staff Clean place Coffee availability for us Fast Priced about right Very satisfied More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2. 5 stars
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Sep 05, 2023 -

Maxwell Ford responded

Thank you for the kind words! Maxwell Ford appreciates your business and looks forward to your next visit. Thank you for your Five-Star review!

Helpful
August 31, 2023

Great service from my service representative today! Saved me time and money. Will be back. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Sep 05, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience and save you money!

Helpful
August 30, 2023

Fast service, waited less than 1hr. They made sure to check if parts were under warranty and walked out free of charge. Had other complication but was 100% taken care of. More

by knakamura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Pugmire
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Sep 09, 2023 -

Maxwell Ford responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again. We appreciate your business.

Helpful
August 30, 2023

Service was quick and the facility was comfortable and easy to access. I liked the express service for an oil change. More

by markheene@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
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Sep 04, 2023 -

Maxwell Ford responded

Thank you for leaving a Five-Star review and for choosing Maxwell Ford. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. Your business is greatly appreciated. We look forward to the opportunity to serve you again.

Helpful
August 30, 2023

The sales person I worked with on acquiring a vehicle was patient, knowledgable and was servant minded in helping us find what fit our needs. More

by jschumacher76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman: Daniel. He was excellent, Greg Kimball, Steve Cargo
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Sep 06, 2023 -

Maxwell Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Daniel provided a great sales experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

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