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Mazda Of Lodi

Lodi, NJ

4.7
2,726 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,726 Reviews of Mazda Of Lodi

November 28, 2022

I recently used their Service Center for my car. While I'm happy with the repairs, I do feel I was more/less persuaded to think about a new car instead of allowing me to place an order for a part th More

by atenamv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
Report | Print
Nov 29, 2022 -

Mazda Of Lodi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

November 28, 2022

I love coming to Mazda of Lodi! Everyone is so helpful and the atmosphere is very nice. More

by PaigeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Dre Brownridge
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Nov 29, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

November 28, 2022

Fast service at a good price. Initially suggested service recently done elsewhere but we caught it before incurring any charges. More

by Emily.hanno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Villopoto
Report | Print
Nov 29, 2022 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Emily, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

November 26, 2022

Excellent Customer Service Especially Miss Rosin Hernandez Excellent Service .Only issue problem wasn’t Solve .Went in for engine light on and problem wasn’t solve .Stated I need to change complete More

by PAPPYMOSO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosin Hernandez .Excellent Attiitude and Great Service
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Nov 27, 2022 -

Mazda Of Lodi responded

Thank you for your review. It's great to hear about your excellent customer service from Rosin. We’re sorry your visit didn’t go entirely as planned, however, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 25, 2022

Service is quick but customer service agent need improve (no smile), no car wash service More

by ejsummit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Report | Print
Nov 27, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 24, 2022

Friendly efficient service. Went out of way to fit me in ahead of holiday and Kelly S. even taught me a new secret of my CX-5. I come from miles away and it is always worth Tarh More

by Bill A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
Report | Print
Nov 27, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 24, 2022

Mazda of Lodi provided the service we were expecting. Dmitry was very helpful and addressed all of our questions. More

by suyetagriffin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
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Nov 27, 2022 -

Mazda Of Lodi responded

It's fantastic to hear that Dmitry provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Of Lodi!

November 23, 2022

They were very nice and the deal was good ,so you can go and buy your car More

by WSULOVSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
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Nov 23, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. Matteo and our team appreciate your business and hope to see you again soon!

November 23, 2022

I absolutely love this dealership. The customer service is superb fast and professional. I’m very pleased. More

by jaysha.reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 23, 2022 -

Mazda Of Lodi responded

Jaysha, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

November 22, 2022

I like the service. . The best-selling and service.. thank you very much.. next time I will be able to get another one More

by JEFF MALONDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge, Henny Diaz, Mateo Martinez, Diego Molina, Mike Noble, Galen Dorry, Dmitry Novikov, Renato Delatorre
Report | Print
Nov 23, 2022 -

Mazda Of Lodi responded

Jeff, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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