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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

October 29, 2022

I am satisfied with dealer’s service department; and I going back for future service of my Mazda X5! More

by LEON_DELARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Kelly and Ms Santiago?
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Oct 31, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

October 28, 2022

I always enjoy my experience here, the waiting area is nice with great coffee and tables to work. Everyone is very friendly. More

by Cara Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
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Oct 28, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for our service department, Cara! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 28, 2022

Sales team was great, incredibly responsive and friendly , overall seamless experience working with Mazda of Lodi. More

by JK.25.00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Report | Print
Oct 28, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 27, 2022

Overcharging for parts and service please do better and stop trying to take advantage of people More

by kaysan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosie
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Oct 31, 2022 -

Mazda Of Lodi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 27, 2022

Lady in the front desk very very rude trying to rush me and taking to me very rude I will don’t make any more appointments in Mazda Lodi. Terrible service More

by GALANELENA152
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dre Brownridge
Report | Print
Oct 31, 2022 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 26, 2022

Rosie was the best. From the time of arrival until the end she was providing updates More

by petra26us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
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Oct 26, 2022 -

Mazda Of Lodi responded

Thank you for the kind words for Rosie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 25, 2022

Great dealership. Knowledgeable and enthusiastic. Expedient. I had an excellent and easy experience in purchasing a new car from there. More

by yoshi426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noble, Galen Dorry
Report | Print
Oct 26, 2022 -

Mazda Of Lodi responded

Congratulations on your new vehicle1 It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

October 24, 2022

The staff are kind and helpful. The service was good. They communicated clearly with me about what was done and what was needed in the future. More

by ID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Report | Print
Oct 25, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

October 24, 2022

Professional, courteous, and friendly staff. My car was serviced promptly. The waiting room is clean and they offer a hot beverage or water. Good job! More

by TRAMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 25, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

October 24, 2022

Great - it was prompt easy and convent to get my car service. Loved the video More

by jen m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
Report | Print
Oct 25, 2022 -

Mazda Of Lodi responded

Thank you, Jen, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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