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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews
Call Dealership (973) 594-1700
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130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

October 24, 2022

The attention and care shown by everyone at the dealership is amazing. They make any process easy, whether fixing your car or upgrading to a new one. If easy and fast are your two favorite words, t More

by Antonette and Rosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Molina, Galen Dorry
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Oct 25, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 24, 2022

Excellent professional sales team. Diego answered all my questions. The dealership atmosphere is very modern and cozy. Paperwork and car delivery was quick and very efficient. More

by ricalbgonz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Molina
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Oct 25, 2022 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 22, 2022

This dealership is the best of the best ever in my whole life. The sales person is very kind. More

by RYANJOO71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
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Oct 23, 2022 -

Mazda Of Lodi responded

Ryan, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Of Lodi!

October 21, 2022

I love service they provide, very quick ,price is better than any other, and what most important,my car is amazing! Thank you guys ... More

by GLEBNET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Henny Diaz, Carlos Estevez, Ethan Luarca, Mateo Martinez, Diego Molina, Mike Noble, Galen Dorry
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Oct 23, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 21, 2022

The service was amazing. Most beautiful deal shop I’ve ever been to! And the air filtration or whatever was coming through the ventilation smelled amazing More

by SCOTT@YOUGOTBUGS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
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Oct 23, 2022 -

Mazda Of Lodi responded

Scott, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2022

The dealership was great. Also they were good people and patience. I recommend to people to go with a nice car! More

by nyah_ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
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Oct 20, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

October 19, 2022

Mazda of Lodi is the best! I actually feel like a valued customer every time I visit. They are really helpful and ensure all my questions are answered. Everyone that I’ve inter More

by Zkuang68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikita Villopoto, Diego Molina
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Oct 20, 2022 -

Mazda Of Lodi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

October 19, 2022

Employees are very nice, and offer great service. This beautiful dealership is well maintained with wifi! More

by BLANCOCLAUDIAC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosin, Luis, Daniel
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Oct 20, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

October 18, 2022

The perfume piped throughout the entire store is too strong and gave me a headache. I won’t get service there again. More

by FOSSSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
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Oct 21, 2022 -

Mazda Of Lodi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 17, 2022

Came in for 5k service for 22 CX-5 Turbo. Oil and filter on invoice is for Non Turbo. No resolution after calling twice. Escalated to Mazda USA and awaiting a call back. More

by Cel
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nikita
Report | Print
Oct 21, 2022 -

Mazda Of Lodi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 03, 2022 -

Cel responded

Reached out to MazdaUSA and said the issue was marked as resolved since dealer didn't get a response to their email. When asked what email the dealer used, its an email I don't even have. My contact is on the invoice yet they contacted email that doesn't even exist.

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