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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews

130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

October 17, 2023

I really like the Easy car buying process, and the free oil change for life. More

by ZoomZoom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dalia
Oct 18, 2023 -

Mazda Of Lodi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

October 17, 2023

Dre,Fabian, and Galen were excellent! They went above and beyond to get the deal done for me. Best customer service I’ve ever had in a car buying experience. Also my 2024 CX 90 is awesome More

by THOMASGRAZIANO1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian, Dre Brownridge, Galen Dorry
Oct 17, 2023 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Thomas, and look forward to your next visit.

October 17, 2023

The people are very helpful and answered all my questions. The service was fast and workout delays. More

by CAROTORO600
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
Oct 17, 2023 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 16, 2023

Worderfull service, nice persons, good instalations, good cars, nice service, not god prices in parts More

by ricardo_montealgre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Oct 17, 2023 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

October 15, 2023

Service manager makes you feel welcomed. She was very helpful. Service was fast and smooth. More

by Ky.sibel
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department-Rosie
Oct 16, 2023 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2023

Fast and easy service. Friendly staff and comfortable environment while waiting for service. Reasonable prices. More

by LSHAW472600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Oct 16, 2023 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as a valued customer for many years to come!

October 15, 2023

I trust this dealership more then any 3rd party mechanics shop. I love the service and the employees there! More

by ANGEL.OCAMPO.02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly , Diane Braun, Mateo Martinez
Oct 16, 2023 -

Mazda Of Lodi responded

Angel, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Of Lodi!

October 15, 2023

Rosie was extremely informative, considerate and friendly. She helped answer my questions while ensuring that I felt comfortable. More

by FTOUSSAINT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 16, 2023 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear that Rosie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2023

No car loan I have cx9 they gif me cx3 small I have 7 kid that go to school Horrible experience w Mazda cx 9 brake every time First and las Mazda No more buy Mazda ever When r More

by orlan2pp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2023 -

Mazda Of Lodi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 13, 2023

Staff was professional. The waiting lounge is clean, roomy and comfortable. I also like the service hours (early start). The only negative is that a service I didn’t have More

by jramos6134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez, Service Manager
Oct 13, 2023 -

Mazda Of Lodi responded

Thank you for this feedback. Quality customer service is always our number one priority, and while it's great to hear that our team provided you with quality customer service, we're sorry that we fell short of your expectations in some areas. Thank you for bringing it to our attention, and for choosing Mazda Of Lodi. We look forward to having you as one of our valued customers for many more years to come!

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