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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews

130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

September 01, 2023

Great service and great experience. Mateo helped us get the car we wanted and it was good. More

by TOMXIE235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez, Galen Dorry
Sep 02, 2023 -

Mazda Of Lodi responded

Congratulations on your new purchase! Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2023

The service was professional, courteous, efficient, thorough and speedy. It was ideal in all ways. More

by ACAMPAIOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
Sep 02, 2023 -

Mazda Of Lodi responded

Here at Mazda Of Lodi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 01, 2023

Fast friendly service. Billing statement not clear with totals in more than one page, confusing! More

by jcabrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have name.
Sep 02, 2023 -

Mazda Of Lodi responded

We appreciate you taking the time to leave us a review. We'll be sure to share your feedback with our crew. Thank you for your business.

August 31, 2023

Beautiful dealership, receptionist was very friendly! and salesman worked with me to get a good deal! More

by ileanadriggs
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dmitry Novikov
Sep 02, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchase.

August 30, 2023

It was such a great experience of doing a test drive and buying my first car. Everything were quickly done, thanks Mike! More

by BRENO TAVARES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Noble
Aug 31, 2023 -

Mazda Of Lodi responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Mike could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 30, 2023

Simply the best dealership I have ever dealt with. I recommend this dealership to all of my family, and friends. More

by MAMA2JAKE1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge, Galen Dorry, Dmitry Novikov
Aug 31, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

August 28, 2023

Excellent costumer service. Fast, efficient and amazing work. Just a wonderful experience all around. Clean waiting area with wifi, coffee and excellent music More

by Lisana Aquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 28, 2023 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us, Lisana. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 27, 2023

Bought my Mazda CX50 for it's first oil change to Mazda of Lodi and the transmission bucking TSB. Decided to wait in the lounge area, thinking how long should an oil change take plus a software update.... More

by n0rmlaxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim(service), John(tech)
Aug 31, 2023 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Sep 03, 2023 -

n0rmlaxon responded

Jeff, your Operations Director reached out and offered reimbursement for expenses incurred fixing your technician's mistake. I have not heard from him since providing a copy of my receipts last Monday, 8/28/23.

August 25, 2023

Very fast and efficient service. Everyone is friendly and accommodating. I like the report that comes with it. More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Aug 26, 2023 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 25, 2023

Everything great. Very helpful. Great deal. I would happily go back to but my next vehicle More

by MLERNST2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Dre Brownridge, Henny Diaz, Mateo Martinez, Mike Noble, Galen Dorry, Dmitry Novikov
Aug 26, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

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