
Mazda Of Lodi
Lodi, NJ
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2,725 Reviews of Mazda Of Lodi
Excellent costumer service. Fast, efficient and amazing work. Just a wonderful experience all around. Clean waiting area with wifi, coffee and excellent music Fast, efficient and amazing work. Just a wonderful experience all around. Clean waiting area with wifi, coffee and excellent music More
Bought my Mazda CX50 for it's first oil change to Mazda of Lodi and the transmission bucking TSB. Decided to wait in the lounge area, thinking how long should an oil change take plus a software update.... of Lodi and the transmission bucking TSB. Decided to wait in the lounge area, thinking how long should an oil change take plus a software update.... Waited about two hours and noticed my car was moved out to the front, waited an additional thirty minutes from that and walked up to the service area and inquired about my car. Was told that my advisor Jim was finishing the paperwork and will call me when ready. Waited another 45 minutes and still didn't get called. Walked up again and talked to a lady and was told again that the paperwork wasn't done, I asked her if there is any way she can do it as I have another appointment. She did and was on my way about 3.5 hours after I walked....for an oil change, since according to the technician, my car was not eligible for the TSB....BTW, my transmission bucked again as I was leaving dealer's parking lot.... As if all that wasn't bad enough, I checked my oil level the next morning and it was past the MAX mark. Overfilling your oil can damage your engine, this is textbook Automobile Tech 101, I expected this kind of experience from Jiffy Lube, not a dealer. Went to Harbor Freight to purchase an oil extractor to remove the excess oil, pulled almost a quart of the excess oil from my engine. I could've done a better job myself with less mistakes. Wasted time, money and my weekend fixing Mazda of Lodi's mistake. More
Everything great. Very helpful. Great deal. I would happily go back to but my next vehicle Very helpful. Great deal. I would happily go back to but my next vehicle More