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Mazda Of Lodi

Lodi, NJ

4.7
2,725 Reviews

130 US Highway 46 East

Lodi, NJ

07644

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2,725 Reviews of Mazda Of Lodi

August 25, 2023

Dealership was clean and welcoming. My salesperson Dre was very helpful through the process. Everything was done in a timely fashion More

by johnacarey13
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
Aug 26, 2023 -

Mazda Of Lodi responded

Thank you so much for your excellent review, John! We are so glad that Dre had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

August 25, 2023

Seamless process. Saw the car, drove the car, purchased the car. I would recommend this dealership More

by aaespo13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
Aug 26, 2023 -

Mazda Of Lodi responded

Thanks for sharing about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

August 23, 2023

The car drives amazingly. All the technical stuff is easy to use. The interior is my favorite, I couldn’t ask for a better car. More

by TALVAREZ0930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 23, 2023 -

Mazda Of Lodi responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Of Lodi!

Aug 24, 2023 -

TALVAREZ0930 responded

Thank you !!

August 21, 2023

They don't treat customers with courtesy and they are not professional. They didn't bother taking 3 minutes to explain what repairs were done to the vehicle, even though they charged a lot of money. They are More

by Mazdacustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly
Aug 24, 2023 -

Mazda Of Lodi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 21, 2023

The salesperson really jerked me around. He didn't inform me of the wait time of TWO AND A HALF HOURS. I made the decision to purchase my vehicle at 5:45 pm and was in the dealership waiting More

by AMY.KIRKPATRICK4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt
Aug 24, 2023 -

Mazda Of Lodi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, Amy, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 21, 2023

Great service and the inspection video was amazing! !! I would recommend to Mazda to my friends! More

by MROBINSON122551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was great
Aug 21, 2023 -

Mazda Of Lodi responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2023

The dealer chargers $159 for a diagnostic test. Even if you decide to move forward with any of the services they recommend, they do not waive the diagnostic charge, that’s huge drop of the ball. More

by Jalmonte62
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 24, 2023 -

Mazda Of Lodi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 19, 2023

Always great customer service. They get you in and out fast and keep you updated. Amenities for waiting are great too. More

by emily-michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Dre Brownridge
Aug 21, 2023 -

Mazda Of Lodi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

August 19, 2023

Thorough examination ? ? Complete and accurate analysis with suggested correction. I was very impressed with this. More

by makemineamazda
Recommend Dealer
Yes
Aug 21, 2023 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

August 17, 2023

Great service and very efficient. Everyone was so helpful and kept me in the knowing about everything. More

by devenbaez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun, Dre Brownridge, Henny Diaz, Mateo Martinez, Mike Noble, Galen Dorry, Dmitry Novikov
Aug 18, 2023 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

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