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Mazda Of Lodi - Service Center

Lodi, NJ

4.7
1,278 Reviews
Call Service Center (973) 594-1700

1,278 Reviews of Mazda Of Lodi - Service Center

Sort by
March 05, 2022

Customer service was fantastic and the inspection was done quickly and thoroughly. The facilities were comfortable and clean More

by Natanael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roslin (not positive her name)
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Mar 07, 2022 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Of Lodi, we look forward to having you as one of our valued customers for many more years to come!

Helpful
March 04, 2022

Everything went well. From the reception at service by Nakita to the waiting area and efficiency of the service was great. More

by roger.feuer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nakita
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Mar 07, 2022 -

Mazda Of Lodi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Roger, and look forward to your next visit.

Helpful
March 04, 2022

Rosey was very accommodating and amazing. She made me feel right at home while I waited for my service to be complete. I also trusted that my car would be very well taken care of. More

by VSAIBOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosey in Service
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Mar 04, 2022 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
March 02, 2022

Everyone has been extremely helpful at this dealership, from buying the Mazda, answering questions, and service. More

by GOSSERCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
March 02, 2022

Scheduling and arrival was on time. . details and information about the service was provided prior to proceeding with any additional work.. More

by CMERCHAN1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
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Mar 02, 2022 -

Mazda Of Lodi responded

Thank you for taking the time to share your feedback with us. Anna and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
March 02, 2022

Rosin was great, made sure everything was done on time, very friendly and attentive. Will be back More

by dahianat03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosin ramirez
Report | Print
Mar 02, 2022 -

Mazda Of Lodi responded

It's great to hear that Rosin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mazda Of Lodi!

Helpful
March 01, 2022

Great service and customer service. All stuff very friendly, helpful and professional. I highly recommend you visit Mazda of Lodi. More

by GALINATC55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Stucy
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Mar 01, 2022 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi, your feedback and rating mean a lot to us. We're glad Kelly was able to help, and we hope to see you again!

Helpful
March 01, 2022

Good service but 1. 5 hour for oil change with an appointment is a bit long. They also did not provide a loaner or offer transportation. More

by dahn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know anyone's name
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Mar 01, 2022 -

Mazda Of Lodi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

Helpful
March 01, 2022

Fast and reliable easy to work with the people and direct to the point when we have a question. More

by DAVESIE11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ladiesin the front desk
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Mar 01, 2022 -

Mazda Of Lodi responded

Thanks for sharing your thoughts about your experience with Mazda Of Lodi. We appreciate your business and hope to see you again soon!

Helpful
February 27, 2022

I really love the service especially the customer service that MS.Rosi gave me I’ll definitely go back again. More

by Brandoll226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosi
Report | Print
Feb 28, 2022 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

Helpful
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