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Mazda Roseville

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.7
167 Reviews
Looking for a new or pre-owned Mazda? Look no further than Mazda Roseville in the Roseville Automall. We offer a full lineup of new Mazda vehicles. Our knowledgeable Mazda Roseville new car dealer staff is dedicated and will work with you to put you behind the wheel of the Mazda vehicle you want, at an affordable price. Feel free to browse our online inventory, request more information about our vehicles, or set up a test drive with a sales associate.
Contact Dealership

800 Automall Dr

Roseville, CA

95661

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Showing 167 reviews

November 25, 2024

Very professional service fro Johnny as well as Scott in finance. Couldn’t have asked for anything more. No pressure experience. More

by judydull120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Koo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Mazda Roseville responded

Thank you for the kind words! We're so glad to hear that Johnny and Scott provided you with such professional and pressure-free service. Your satisfaction means the world to us, and we’re thrilled we could make your experience a great one. Enjoy your new ride, and let us know if there’s anything else we can do for you!

November 19, 2024

I was treated very well. Steven Hinds was very helpful explaining the ins and outs of the Mazda. He was very patient with me. All the staff I worked with was courteous. More

by gself43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hinds
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Nov 20, 2024 -

Mazda Roseville responded

Thank you for your wonderful feedback! We're so glad to hear that Steven Hinds took the time to thoroughly explain all the details of your Mazda and that his patience stood out to you. It's also fantastic to know our entire team made your experience a positive one. We appreciate your kind words and look forward to helping you again in the future. Enjoy your Mazda!

November 18, 2024

The service person was excellent and I appreciated the ongoing updates . The service was done efficiently and all in all, a very positive experience. More

by CCHURLEY123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Mazda Roseville responded

Thank you for the kind words! We are so glad you had a wonderful service experience with us! We look forward to continuing to serve you!

November 16, 2024

Niki Hutchens is great in the Service Department. Communicating clearly and promptly helped me get a good deal on needed repairs. Videos showing the inspection are helpful, but the mechanics cite More

by james c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Mazda Roseville responded

James, Thank you for the positive review and for recognizing Niki’s efforts. I'm unable to find an exact customer record based on your username and a service that recently had a filter as a recommended service. I'd love to review the inspection video with you and discuss our service technicians findings together. Please contact me directly at 916-755-5630 at your earliest convenience. Bobby Shields, Service Manager.

November 16, 2024

I had a great buying experience, the process was fast and really like the new car. More

by chadd1
Recommend Dealer
Yes
Employees Worked With
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Koo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Harriss
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Nov 18, 2024 -

Mazda Roseville responded

Thank you for the 5-star review! We are so glad your experience with us was seamless and efficient! We appreciate your business and we wish you many happy miles!

November 15, 2024

this place used to be amazing but over the last few months has really gone down hill. more expensive for the same services, workers aren’t as friendly. unfortunately will be taking my business elsewher More

by GFOWLER6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Struthers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Mazda Roseville responded

Thank you for sharing your feedback. We're sorry to hear that your recent visits have not met the high standards you’ve come to expect from us. We value your loyalty and take your concerns about pricing and service seriously. Please feel free to reach out to our Service Manager, Bobby Shields, at 916-755-5630, so we can learn more about your experience and work toward regaining your trust.

November 12, 2024

I waited over three hours for my car to be done with no communication from the service department to let me know they were running slower that day. I opted to wait at the dealership, had I known it would More

by DnMBirkholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service
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Nov 12, 2024 -

Mazda Roseville responded

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. Your experience is not the level of service we strive to provide, and we appreciate you bringing this to our attention. We will address this with our team to ensure better communication in the future, especially when delays occur. If you ever need, please don't hesitate to reach out to our Service Manager, Bobby Shields directly at 916-755-5630

November 12, 2024

Niki did a very good job, She kept me posted all through the service, will come back. More

by CHRISALVISO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Mazda Roseville responded

Thank you for the 5-star review! We are so glad Niki and the rest of our team ensured your service visit was a great one. We look forward to the next time!

November 12, 2024

They knew their vehicles, they saved me a lot of aggravation. There was quick service. More

by michael@moreplumbing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Struthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Mazda Roseville responded

Michael, Thank you for the 5-star review! We are so glad you had a seamless service visit with us. We look forward to the next time we can assist you!

November 11, 2024

Easy, no pressure experience. Great customer service, able to submit a lot of info online and made for a quick transaction at the dealership. More

by rfong13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Cuadras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nino Christian Alaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Mazda Roseville responded

Thank you for your feedback! We're glad to hear that the online process and our team helped make your experience smooth and pressure-free. We know your time is valuable, so it’s great to hear the transaction was quick and efficient. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything more we can do for you!

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