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Mazda of Amarillo

Amarillo, TX

4.1
32 Reviews

4401 S Georgia St

Amarillo, TX

79110

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32 Reviews of Mazda of Amarillo

August 02, 2024

Brand new CX-70 it was smooth and easy! Jr/Grizzly/luis/ made it great! More

by Cyncyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior, Luis, Grizzly
Oct 30, 2024 -

Mazda of Amarillo responded

Thank you for your wonderful review! We're delighted to hear that your experience with us was smooth and easy while purchasing your brand-new CX-70. It’s great to know that Jr., Grizzly, and Luis made such a positive impact on your journey. We appreciate your trust in us and look forward to serving you again in the future!

August 01, 2024

This store has really turned it around! ! Such an easy process and a great group of people!! We will be back! More

by Haley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grizzly,Luis,Jr,Karina
Oct 30, 2024 -

Mazda of Amarillo responded

Thank you so much for your kind words, Haley! We're thrilled to hear that you had such a positive experience with Grizzly, Luis, Jr., and Karina. It's wonderful to know that you found the process easy and enjoyable. We truly appreciate your support and can’t wait to welcome you back for your next visit!

December 05, 2023

This dealership is the worst I have ever dealt with and I have bought numerous cars in my lifetime. They talked me into a 3 year maintenance package saying it was unlimited oil changes for the first 3 years More

by JGarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Judd
October 23, 2023

Was guaranteed that they could get me done with 3000 grand down no matter what they were making a sale that was a lie creed the sales person I got stuck with wasn’t helpful didn’t give a 5 star service More

by ratliffmichael393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Creed
Oct 25, 2023 -

Mazda of Amarillo responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services.

Oct 26, 2023 -

ratliffmichael393 responded

Creed and the finance manger I worked with were un helpful and un professional

September 25, 2023

Store is a laughing stock! !!! After being lied to about the price of the vehicle, the supposed vice president approached me very nice and welcoming about 15 mins after he w More

by Linaes099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Riley
September 05, 2023

I am truly disappointed at my experience with the Mazda store on Georgia. After countless horrible reviews I decided to venture in give and them a shot. Upon pulling into the parking lot I could not even p More

by Rojas1145
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Gary,Russ,Lewis.
Sep 05, 2023 -

Mazda of Amarillo responded

Thank you for taking the time to share your opinion. We will always use the information provided in these reviews to improve our team's customer service, our products and our services. Your feedback is valuable. Take care.

June 29, 2023

Found a used car on their own web site, started to making a deal. Came to an agreement, and all of a sudden on the deal sheet a line item called " market adjustment" adding $3995.00 to the the total. So they More

by Bedman123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary and General mgt
Sep 09, 2023 -

Mazda of Amarillo responded

We regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. We are always willing to work with our customers to get them into the best vehicle for their budget. If you would like to continue to work with us, give us a call at (806) 318-4444. Otherwise, we wish you all the best. Enjoy the rest of your summer!

March 18, 2023

This dealer ship is horrible tacked on almost 4300 extra for insurance and a warranty that was already suppose to be included then the general manager will not call you the loan manager grizzly lies and sa More

by Ratliffmichael393
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Grizzly and some dude
Mar 21, 2023 -

Mazda of Amarillo responded

Ratliffmichael393, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to us at oowens@khouryautogroup.com to discuss this further.

Mar 21, 2023 -

Ratliffmichael393 responded

Emailed back you can email me ratliffmichael393@gmail.com

December 23, 2022

Please please please do not buy from this dealership! !! We started off going to this dealership due to my husband having a friend that worked there and wanting to make him a sale. We ONLY used All Star F More

by Kierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown
September 30, 2022

My Mazda had the Check Engine Light on. I’m from out of town, so the service center scheduled me at 8:00AM so they could get right on my car. We drove 2 1/2 hours to get them the car befo More

by Okie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t know