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Mazda of Claremont - Service Center

Claremont, CA

4.8
364 Reviews
Call Service Center (909) 451-5100

364 Reviews of Mazda of Claremont - Service Center

Sort by
May 07, 2025

The team was very friendly and they did a thorough job checking my vehicle. I would recommend this dealership to my friends and family More

by ILUVLILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Mazda of Claremont responded

Thank you for your kind words and recommendation! We’re delighted to hear that our team made you feel welcome and took the time to thoroughly check your vehicle. Providing friendly and reliable service is always our priority. We truly value your support and look forward to assisting you, your friends, and your family in the future.

May 05, 2025

Great service provided. Communication was clear and timely. Vehicle repair was quick. Review video provided was informative. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Mazda of Claremont responded

Thank you for your positive feedback! We’re glad to hear that you appreciated our clear communication and the quick turnaround on your vehicle repair. Providing informative review videos is just one way we strive to keep our customers well-informed throughout the process. Your satisfaction means a lot to us, and we’re here if you need any assistance in the future. Safe travels!

April 30, 2025

Great service great customer service recommend and will be back for my next service thank you More

by CHELENG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Vivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

CHELENG123 responded

Great service

Apr 30, 2025 -

CHELENG123 responded

Great service

April 24, 2025

George and everyone at Claremont Mazda was courteous and professional. The facility was clean and organized. Thank you! More

by mariocarranza71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Mazda of Claremont responded

Thank you for your kind words! We’re so glad to hear that George and the team at Mazda of Claremont made your experience pleasant and professional. We take pride in maintaining a clean and organized facility, and your feedback truly means a lot to us. We look forward to welcoming you back!

April 19, 2025

Easy and stress free, everyone treated us like VIP and we are grateful to join the Mazda family. More

by vanessa852596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin San
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Mazda of Claremont responded

Thank you so much for the kind words! We're thrilled to hear your experience was easy, stress-free, and made you feel like VIPs—that’s exactly what we aim for. Welcome to the Mazda family! We're grateful to have you with us and are here for you every step of the way. Enjoy your new ride!

April 19, 2025

Amy Felix was very professional and knowledgeable. I would recommend her to family and friends More

by anthony@agattorneyservices.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Vivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Mazda of Claremont responded

Thank you so much for the kind words! We're thrilled to hear that Amy provided you with such a professional and knowledgeable experience. She truly cares about helping every customer, and your recommendation means a lot. We look forward to welcoming you, your family, and friends in the future!

April 14, 2025

I had a bad experience at another dealership. Started the transaction online and once the numbers were set I went in and sealed the deal. Everyone was kind and I had exceptional service. More

by VANESSA.REYNO
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geovany Castenada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Mazda of Claremont responded

Thank you for sharing your experience! We're truly sorry to hear about the trouble you had elsewhere, but we're so glad we could turn things around for you. It's great to know that our team provided the exceptional service you deserved—from start to finish. We appreciate your trust in us and are happy we could help make your car buying experience a positive one!

April 14, 2025

Pleasured dealing with Riza and Miguel super nice people. I didn't feel pressured at all. More

by Mamabear
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Mazda of Claremont responded

Thank you for the wonderful feedback! We're so glad to hear that Riza and Miguel made your experience a positive one. We believe car buying should be comfortable and pressure-free, and it's great to know you felt just that. We'll be sure to pass along your kind words—hope to see you again down the road!

April 12, 2025

Impressive service in a peaceful environment, the service rendered was a factory recall so it was free. More

by boscolau228
Recommend Dealer
Yes
Employees Worked With
Martin Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Mazda of Claremont responded

Thank you for sharing your positive experience! We’re so glad to hear you had an impressive service visit in a peaceful environment, and that your factory recall service was handled seamlessly. We’re always here to help with anything you need!

April 10, 2025

I’ll start off by saying it was my first time at this dealership I usually take my car to Fontana of Mazda to get serviced but since Claremont is closer to where I live I thought I’d give this location a More

by aguilar.vanessa58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Mazda of Claremont responded

Thank you for giving us a try and sharing your experience — we truly value your feedback. We’re sorry to hear that the service didn’t meet your expectations, especially regarding communication and the lack of a courtesy car wash. That’s not the standard we aim for, and we understand how frustrating it can be to go without your vehicle for that long without feeling fully taken care of. We appreciate you bringing this to our attention, and we’ll be sharing your comments with our team to help us improve.

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