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Mazda of Claremont - Service Center

Claremont, CA

4.8
189 Reviews
Call Service Center (909) 451-5100

189 Reviews of Mazda of Claremont - Service Center

Sort by
June 13, 2024

Amy was so welcoming and helpful. It was easy to make appointment online. The maintenance on my car was fast. Thank you More

by lcamp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 12, 2024

It was easy to make an online appointment, Ms Felix, the advisor, was completely professional. The waiting area is comfortable. The job was done quickly, without additional costs or impositions. I'm certai More

by flopez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 10, 2024

Mazda of Claremont was very accommodating in setting up an appointment for regular maintenance. When I arrived at the service department on the day of the appointment, I was greeted by Amy who was very fri More

by PAPATOM73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Mazda of Claremont responded

Thank you for allowing us to earn your business! All of us at Mazda of Claremont take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! Thank you so much for your recommendation and we will make sure Amy hears your kind words.

Helpful
June 10, 2024

Great service as always fast and reliable service . I bri g my vehicle bang for your buck honest More

by mvalencia00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Mazda of Claremont responded

Thanks so much for the five-star rating! We're so glad you enjoyed your visit and we look forward to working with you again!

Helpful
June 07, 2024

Francisco is the man and did an amazing job with informing us of the details of the car and getting us a good deal. Really appreciate that he wasn't some shark looking for prey and wasn't pushing us More

by K L
Recommend Dealer
Yes
Employees Worked With
Arash Himmat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Mazda of Claremont responded

Thank you so much for sharing your experience. We are so pleased to hear that Francisco was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

Helpful
June 06, 2024

Any is always friendly, kind, and knowledgeable. My car is treated like it's her car and I recommend Mazda to anyone More

by saraoharra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Mazda of Claremont responded

Thank you for your confidence in Amy and Mazda of Claremont, and for your business. We are thankful to have you as a customer.

Helpful
June 04, 2024

I just started going to Mazda Claremont. I’ve had issues with my car that third party auto shops have never been able to solve. Mazda Claremont identified the issues and figured it out right More

by achavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Mazda of Claremont responded

Thank you for the 5-star rating and excellent review! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

Helpful
June 03, 2024

My recent visit at Mazda of Claremont was no less than amazing. Amy, who was my service advisor, handled everything from the beginning to the completion of my car servicing. Outstanding Customer Servic More

by LOUIS COATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Mazda of Claremont responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer from start to finish. And of course, we have to thank you for recommending us as well. If there is anything you need please feel free to let us know.

Helpful
May 31, 2024

GREAT SERVBICE . .. ALWAYS HELPFULL AND FRIENDLY...FOR SURE COUNTINUE BRINGING MY CAR TO SAME DEALERSHIP More

by AMIR EIZADKHAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Mazda of Claremont responded

We love to read reviews like this one! Thank you so much for sharing your experience at Mazda of Claremont. We are so pleased to hear that our team was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

Helpful
May 29, 2024

Non responsive to car issue. Leased a new CX 90 on Sunday had an issue with the trunk latch two days later. Still trying to book an appointment to correct. More

by afraustojr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
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May 30, 2024 -

Mazda of Claremont responded

We apologize for your frustration with your vehicle's trunk latch and scheduling an appointment to have it repaired. We take your feedback seriously and are committed to resolving these issues promptly and effectively. Holiday weekends can set us back and someone will be getting back with you right away.

Helpful
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