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Mazda of Claremont - Service Center

Claremont, CA

4.8
183 Reviews

183 Reviews of Mazda of Claremont - Service Center

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June 09, 2023

It was a great experience at the Mazda dealership yesterday I am very pleased and will come back More

by AEGM39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz, Tyler Westenhaver
Jun 13, 2023 -

Mazda of Claremont responded

We appreciate your great review! Thank you for your kind words for us, we'll be sure to pass them along to our team! We look forward to working with you again!

June 07, 2023

Nice new facility and the service advisors were top notch. Unfortunately I will never be going back and cannot in good faith recommend this dealer. I had never had a problem with my car until I bro More

by scoobysnack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mazda of Claremont responded

Hello, my name is Roy Wells, Service Manager with Mazda of Claremont. I would like to discuss this situation with you at your earliest convenience. Please call me direct at 99-451-5158. Thank you

June 02, 2023

Very accommodating and superb cutomer service. All of the staff are amazing and approachable. Nice shop. More

by SAMSON.SONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mazda of Claremont responded

We're happy to read about your great experience in our service department. Please let us know if there's anything else we can do for you. We look forward to servicing you next time!

May 27, 2023

This dealership is trustworthy, dependable, and easy to work with. Great brand and great people! More

by castroronnie710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Diaz
Jun 05, 2023 -

Mazda of Claremont responded

Thank you so much for your kind review, take care!

May 26, 2023

Love that they provide video and measurements on inspections! Quick and easy I was in and out in an hr or so More

by xmrjrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

I went in for service before a long trip. I was pleasantly surprised by the great service I received! More

by melissa_a_connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mazda of Claremont responded

Thank you so much for choosing us, Melissa! We hope you have a wonderful trip and take care!

May 25, 2023

I was greeted by the service associate who immediately helped me check in and then showed me to the waiting area. The waiting area is fully stocked with coffee, hot chocolate, tea, water and plenty of sn More

by michellelave68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Excellent customer service. The staff is friendly and professional. I’m happy the service department had the availability to take me in as a walk in for the oil change. More

by LDMNGZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Mazda of Claremont responded

Thank you so much for the kind review! We appreciate you trusting Mazda of Claremont with your oil change! Take care and please don't hesitate to reach out if we can be of assistance again in the future!

May 16, 2023

Great job. Clean garage with a well informed and helpful staff. Will be taking our new Mazda here from now on. More

by S_BARROWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Mazda of Claremont responded

Always happy to help! We appreciate your kind review and we will be sure to tell our service team about your review of their cleanliness. If you need anything else please give us a call or come by!

May 10, 2023

KYLON was great help. He was patient and attentive to our needs. He answered our questions and got back to us quickly More

by AAA1958
Recommend Dealer
Yes
Employees Worked With
Riza Amiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KYLON Theus
May 11, 2023 -

Mazda of Claremont responded

Thank you for sharing your experience! We're so happy that our team earned your 5-stars! Kylon and our team look forward to seeing you next time!

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